Turkey Job Openings
Citi
Log Monitoring Analyst - C10 - ISTANBUL
Istanbul
September 6, 2024
The main responsibilities are;
- Review events to ensure all the activities performed are using a valid justification
- Detect and report discrepancies found and track the same till closure
- Analysis and reporting of repeated issues/incidents
- Interact with application support and other groups to address outstanding issues
- Log content validation in order to meet predefined policy
- Prepare and publish reports/metrics to management and clients as directed
- Escalate any non-compliance of the processes and anything unusual immediately as per escalation matrix
- Ensure adherence to established local regulations and Citi policies (Change Management, Information security policies, etc.)
- Contribute to achieve higher end user customer satisfaction and initiatives taken to deliver ideas/values beyond customer expectations
- Create/ update documentation related to services provided
- Provide evidences required for internal/external audits, management control assessment and participate in continuity of business exercises
- Maintain highest standards of service quality
- Coordinate collection of audit evidences regarding log review process.
- Participate global/regional calls regarding log review process onboarding of new primary systems. Work with regional teams, local GIAM team and responsible business units for the required actions for onboarding
- Provide guidance and support to log review analyst team members regarding reviewing of complicated logs and tools used for log reviews
- Ensure performing annual review of local log review procedures and job description documents and coordinate revision of the documents within the team.
- Act as deputy in the absence of Turkey Log Review Unit Manager.
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Job Family Group:
Technology-
Job Family:
Infrastructure-
Time Type:
Full time-
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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