As an Email Deliverability Specialist, you will:

• Manage and resolve various email deliverability issues;
• Ensure uninterrupted email distribution on projects;
• Communicate with our colleagues to address their problems/issues/questions;
• Analyze deliverability cases to provide our business with the best solutions;
• Assist with mailbox warm-ups, DNS settings optimization, and bounce logs;
• Monitor our own mailboxes, to make sure that they are “healthy”.

You will definitely be successful in this role if you:

• Have experience working on an email provider support position or a similar role (will be a plus);
• Understand and can resolve various email deliverability issues;
• Are familiar with different anti-spam technologies;
• Possess strong written and spoken English skills (at least a strong Intermediate level);
• Excel under pressure and handle multiple tasks efficiently;
• Take initiative as a responsible problem solver;

• Build rapport easily and collaborate well with diverse team members;
• Share a continuous improvement and growth mindset;
• Perform your best in transparent, impartial, and fast-paced environments.