Description
Ciklum is looking for a Middle Business Analyst to join our team full-time in Ukraine.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Middle Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow.
You will be part of a dynamic development and analytics team working on Denmark's largest discount and benefit portal, which empowers employees across various companies and organizations with a comprehensive benefits package. This platform includes exclusive discounts and a reward and recognition module, helping employers engage and retain their talent through valuable savings and exclusive offers.
Responsibilities

• Help define business needs and goals. Outline stakeholders’ impact and their outlook on the project and teams.
• Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops.
• Manage solution scope, detect and track changes. Manage requirements-related conflicts and issues up to resolution.
• Prioritize requirements and manage their allocation. Define quality attributes (nonfunctional requirements) including external interfaces and constraints.
• Evaluate business analysis processes and continuously improve them. Follow requirements lifecycle processes.
• Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria.
• Care about continuous improvement of customer satisfaction.

Requirements

• Strong English verbal and written communication skills
• Clear understanding of principles and specifics of software development methodologies
• Knowledge of business analysis activities and techniques
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Knowledge of prototyping tools
• IT industry experience: 2 years or more, including collaboration with clients abroad
• Experience in business analysis or product management: 2 years or more, including defining solutions from idea to production
• Experience in Agile methodologies: 2 years or more

Desirable

• Master degree or higher (in Computer Science or similar)
• Business Education
• Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics
• Knowledge of product management best practices
• One of the following (desirable): IIBA CCBA, OMG UML, OMG BPMN, PMI-PBA

Personal skills

• Systems thinking and functional decomposition skills
• Strong analytical skills to make a critical assessment of the information from numerous sources
• Modeling skills to represent requirements information in graphical form
• Setting clear goals and priorities. Time management, ability to handle multi-tasking activities, and prioritization
• High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning
• Good communication, presentation, and negotiation skills
• Self-confidence. Ability to accept criticism for continuous improvement

What's in it for you

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:
Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.
Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.
We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.
Be bold, not bored!
Experiences of tomorrow. Engineered together
Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.