Ukraine Job Openings
3Shape
Senior Zuora Business Analyst
November 13, 2024
3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland.
We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we provide services customers in over 100 countries. Our growing talent pool of over 2000 employees spans 35+ nationalities .
3Shape as an employer is committed to Ukraine. Our UA office was founded in 2006, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine. Among other actions, we support our contractors who are called to the military service, as well as care about our colleagues’ mental health by implementing different activities.
If you are looking for stability in your future, we are the right place for you.
Your key responsibilities will be:
- Extract, analyze, and interpret transactional data from Zuora.
- Perform data validation to ensure accuracy and integrity of data.
- Analyze current business processes and workflows related to billing, subscription management, and revenue recognition.
- Identify areas for process improvement and recommend solutions to enhance efficiency.
- Document and maintain business process documentation.
- Collaborate with stakeholders to gather and document business requirements.
- Develop detailed user stories with precise requirements and acceptance criteria.
- Ensure user stories are aligned with business priorities and goals.
- Act as a liaison between business stakeholders and technical teams.
- Facilitate meetings and workshops to gather input and feedback.
- Communicate changes and updates effectively to all relevant parties.
- Perform simple system and user acceptance testing (UAT) to ensure deliverables meet business needs.
- Report and track issues and defects, ensuring timely resolution.
- Provide training and support to end-users on Zuora functionalities and best practices.
- Create training materials and user guides.
- Proficiency in using Zuora for billing and subscription management.
- Understanding of Zuora’s data model.
- Experience with data analysis and reporting tools (Zuora Reporting).
- Knowledge of SQL for data extraction and manipulation (Desirable).
- Ability to analyze data sets and identify trends and insights.
- Good problem-solving skills and attention to detail.
- Capability to evaluate business processes and recommend improvements.
- Proficiency in gathering and documenting business requirements.
- Experience in writing detailed user stories with clear acceptance criteria.
- Understanding of business process modeling and improvement techniques.
- Professional written and verbal communication skills.
- Upper-intermediate level of English
- Ability to facilitate meetings and workshops effectively.
- Good interpersonal skills to collaborate with diverse stakeholders.
- Ability to deliver multiple tasks and projects simultaneously.
- Experience with project management tools and methodologies (Agile, Scrum).
- Capability to prioritize tasks and meet deadlines.
- Experience in developing and delivering training sessions.
- Ability to create clear and concise training materials and user guides.
- Opportunity to become a part of the accomplishments that 3Shape has created over the past two decades.
- Meaningful work that changes the future of dentistry
- Work in a unique professional and friendly environment
- Constant professional growth and development
- A healthy work-life balance
- Occasional business trips to Western Europe
- 39 hours of cooperation per week within a flexible time frame
- 24 business days of annual leaves
- Medical insurance (with additional Dentistry Budget and 10 massaging sessions per year included)
- Possibility of flexible remote cooperation
- Good working conditions in a comfortable office near National Technical University “KPI” which includes: Blackout ready infrastructure. Corporate Paper Book Library. Gym-Room with Shower.
- A parking lot with free spaces for employees
- Partial compensation of lunches
- Paid sick leaves and child sick leaves
- Maternity, paternity and family issues leaves
- Well-being program: monthly well-being meetings and individual psychology hot-line
For more information, visit our web-site: www.3shape.com or contact by email recruit-ua@3shape.com.
Information about our open vacancies you can find here: www.3shape.com/...porate/Careers/#vacancies
You can follow us on social media :
www.facebook.com/3Shape
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