United Arab Emirates Job Openings
KAVAK
Supply Manager
Dubai
FULL TIME
September 12, 2024
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.
Today we have more than 130 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.
Wanna join us on this exciting ride?
Job Description
You’ll lead a multidisciplinary team focused on Kavak customer journey. Main missions include:
Supply: you'll lead our purchases commercial team, ensuring the efficient and effective management of it and creating opportunities with a positive impact for customers and the business. What will you do?
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Build the right team, hire and develop the best people to accomplish our purchase targets. Manage individual and group performance
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Ensure the execution of the commercial strategy that guarantees the accomplishment of our daily/weekly/monthly objectives
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Work closely with other leaders and areas in the team to coordinate an effective strategy
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Experience: you’ll be responsible for delivering world-class customer experience across the whole journey for buyers and sellers. This includes leading several squads as NPS/CX, QA and Ancillaries
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NPS/CX: ensure we measure experience and we take the actions to constantly improve our value proposition
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QA: guarantee best practices and raise the bar for each squad in the customer journey team
- Ancillaries: build an ecosystem for our customers that will lead to increased profitability through a wide portfolio of products and services
Requirements
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3+ years of proven experience leading commercial teams
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Bachelor’s degree in business administration or related fields
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Customer centric mindset: demonstrated commitment to delivering exceptional experiences and ensuring customer satisfaction as a top priority
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Analytical and strategic skills: capability of analyzing complex data, identifying trends, and making data-driven decisions to drive business growth and optimize processes
- Excellent communication and interpersonal skills: demonstrates exceptional verbal and written communication abilities, with the capacity to effectively engage with stakeholders, build relationships, and collaborate across teams for successful outcomes
Benefits
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Health insurance
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Life insurance
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Preferential price for retail cars upon completion of probation period
- 22 working days of holidays
Do you want to be part of this story? Apply now!
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