About Crunch:
Crunch is a multi-award winning Software as a Service (Saa S) company born in the heart of Brighton with a brilliant team of 130, over 17,500 clients and 50,000 Crunch Chorus members. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to grow their business and create the lives they want as part of a powerful community.
We have an exciting full time, permanent Bookkeeper role in our Accountancy team!
About the role:
Using either Xero or our own cloud based accounting software, deliver a seamless and efficient monthly bookkeeping service to Crunch clients, ensuring agreed service levels are met and that clients are completely satisfied with the quality of work and service provided.
Working within our Small Business Team, as part of the larger Accountancy department, the role requires first class communication skills using telephone, email and in-app chat, and to work collaboratively with the rest of the Crunch team, in particular Client Services and Accountancy teams.
Now we no longer have a large office base as we embrace remote-first ways of working, the role offers you the opportunity to work remotely all the time, or a mixture of office and remote working if you would prefer this as we have some temporary office space in the Brighton & Hove area.
Role responsibilities:

• Complete the monthly bookkeeping for a regular portfolio of Crunch clients.
• Complete bookkeeping for other clients purchasing services on an ad-hoc basis.
• Identify potential opportunities for additional services that meet needs specific to the client.
• Allocate expenses in the accounting software in accordance with HMRC eligibility rules.
• Support with the preparation of VAT returns.
• Perform accountancy software walkthroughs with clients.
• Support clients with accountancy software related queries.
• Maintain records of time spent on individual clients and notify your line manager if the time spent is close to or has exceeded the bookkeeping hours the client has paid for.
• Notify the Accountancy Management Team and Senior Accountants where additional fees are required from clients, and obtain support on quotes for the work to be undertaken.
• Perform bank reconciliations and upload bank statements to the cloud accounting software from a variety of different formats such as PDF, CSV or hard copies of statements.
• Liaise directly with clients via email, phone, video call and in-app chat to obtain all necessary information to complete bookkeeping activities.
• Work with Finance, Client Services and Accountancy teams to make them aware of any matter arising such as accounting adjustments needed to a client’s account.
• Provide information to clients regarding their expenses and answering general bookkeeping queries.
• Liaise with Accountancy team colleagues on advice to be provided regarding expenses.
• Achieve agreed service levels for bookkeeping services performed.
• Adhere to company policies and processes to be used for bookkeeping services at Crunch.
• Complete any agreed training, Continuous Professional Development (CPD) or professional studies (as applicable and approved) to keep skills and development up to date.
• Embrace the usage of the Hibob system, which is being used by Crunch to complete regular 121 and review conversations, and for setting and tracking company and department Objectives and Key Results (OKRs).

Role specific qualifications and experience:
Essential:

• Previous demonstrable practical bookkeeping experience for multiple small businesses.
• Excellent communication skills, levels of accuracy and attention to detail.
• Experience of working as part of a remote team.
• High standard of literacy and numeracy.
• Knowledge of HMRC rules surrounding allowable business expenses and VAT.
• Proficient user of Xero accounting software.
• ‘Client facing’ service experience of providing assistance over the phone or by email.
• Intermediate Proficiency in the use of Microsoft Office or Google-Suite packages.

Desirable:

• AATBQ, ACCA-X, Institute of Certified Bookkeepers or equivalent bookkeeping qualification from an accredited training provider.
• Knowledge of the Construction Industry Scheme (CIS).
• Experience of bookkeeping for e-commerce and retail clients.
• Experience of reconciling with foreign bank accounts and a basic understanding of company car schemes, including VAT and what to look out for with Hire Purchase or Personal Contract Plans (PCPs).
• Prior knowledge or usage of Crunch software, but full training will be given.
• Usage of other cloud based accounting software such as Sage, Quick Books or similar

What you’ll get in return:
We’re very proud of our collaborative and inclusive working environment - you’ll be working as part of a fun and vibrant team, with a whole host of fantastic company benefits!
These include:

• A salary of £26,339 per annum.
• 33 days holiday a year (including bank holidays) - plus an extra half day off on your birthday.
• Long service gift awards plus extra holidays for 5 and 10 years’ service.
• Workplace pension scheme with Scottish Widows after qualifying service period.
• Private Medical Insurance with Bupa after qualifying service period.
• Life assurance (4 x salary) with Met Life after qualifying service period.
• Employee Assistance Programme (EAP).
• Enhanced pay for parental and family leave.
• Shopping and insurance discounts with Crunch Perks via Boostworks.
• Employee 'refer a friend' scheme (clients and candidates for jobs at Crunch).
• Company funded social events.

Other Information:

• This role is open to applicants with the right to live and work in the UK.
• Please note that we’re unable to offer sponsorship to overseas candidates.
• The usual working hours are Monday - Friday, 09:00 - 17:30 (37.5 hours per week)
• You need to be able to work from home in a comfortable, private environment, with a solid internet connection (a minimum of 10-12 Mbps upload speed) and a suitable desk and chair.
• We'll provide you with all the IT equipment you need to get set up before you start with us - so there's no need to supply your own.
• You would agree to visit our offices in the Brighton & Hove area on or before your first day to collect your IT equipment and attend a ‘Welcome to Crunch’ induction.

If an applicant discloses any disability or learning difficulty, we will endeavour to provide reasonable accommodation to participate in the interview(s), which are usually carried out remotely on video calls. If you consider yourself to have a disability or learning difficulty and would like to discuss additional support available, please let us know.
Crunch is committed to equal opportunities in every aspect of our company and the community, embracing and promoting a diverse and inclusive environment for our team members, those who apply to work for us and our client base, without exception.
We believe that the key to our success is our people, we value the contributions and experiences of all who make up our community. Supported by our company policies and procedures, we will take every possible step to ensure that no person will suffer direct or indirect discrimination on the grounds of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, age, neurodiversity or disability status.
I understand that Crunch reserves the right to perform pre-employment checks using a designated third party partner on all successful applicants for roles at Crunch, (including but not limited to): Right to Work in the UK verification, DBS check, address check, employment references and UK credit checks. I will be informed of the requirement for these by Crunch in advance of these being completed.
No recruitment companies or agencies please as we’re unable to accept unsolicited CVs for our vacancies.
Job Types: Full-time, Permanent
Pay: £26,339.00 per year
Additional pay:

• Commission pay

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Private medical insurance
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• No weekends

Experience:

• Bookkeeping: 1 year (required)
• Xero: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: Remote