Who Are We?

About this opportunity

What you will do

• Ensure performance specifications are met and maintain the technical standards and parameters of the equipment and systems within their care. This will include ensuring that approved change controlled modifications are carried out as required
• Maintain comprehensive records and logs of work done using incident management tool, on the installation, modification and repair of systems, following appropriate change control for all non break/fix planned work
• Carry out routine maintenance work as defined and agreed with the Shift Lead Engineer
• Critically assess technical quality and performance, extracting and analysing system logs where available or escalating to Shift Lead Engineers to progress where necessary
• Line up and prepare outside sources for transmission and record feeds
• Liaise with 3rd Parties over contribution issues and live/amended deliveries, ensuring agreed media delivery format is adhered to
• Respond to customer incidents and proactively diagnose and resolve issues with the supported systems

You will bring

• Broadcast or MCR experience
• Knowledge and experience of Windows and Linux operating systems
• Knowledge of databases (Microsoft SQL server) and networking technologies
• Knowledge of broadcast video formats, protocols, and encoding standards
• Good interpersonal skills with the ability to liaise effectively with different levels and audiences
• The ability to use and update formalised knowledge management systems