This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Broker Desk Case Handler

• We’re looking for someone to manage and develop a defined portfolio of our asset finance customers and brokers.
• You’ll be managing clients and brokers effectively while also maintaining a visible and positive presence in other parts of the business and the external market
• With your commitment to succeed, we’ll help you to achieve relevant qualifications to allow you to excel in your role

What you'll do

In this fast-paced role, you’ll build and maintain strong relationships with your portfolio of customers and our broker network. Specialising in asset finance, we’ll look to you to drive sales activity and deliver a proactive and exceptional customer service, providing products and services which meet their needs. Additionally, you’ll develop and maintain working relationships with key business and functional partners, to ensure a cooperative approach to relationship management and lead generation

You’ll also be:

• Managing the design and delivery of a strategy to identify sources of new business and manage and grow existing relationships
• Identifying and meeting customer needs and making sure our pricing is fair and transparent
• Taking ownership for and regularly contributing to the delivery of business goals
• Working together to build trust and long-term sustainable value for customers and colleagues

The skills you'll need

In this role, you’ll need to have specific knowledge and experience of asset finance. We’ll also be looking for you to have experience of building strong relationships with customers and a good understanding of SME businesses along with a proactive approach and commercial awareness.

We’d also like you to have:

• Sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector
• Strong interpersonal skills, with the ability to communicate with senior colleagues
• The ability to build trust with customers and contribute to a collaborative and enthusiastic working environment within our team

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