Join Our Award-Winning Team at Good Oaks that values and rewards the caring people who work with us!
At Good Oaks, we're proud of the professional yet personal care that our care professionals provide. As an award-winning homecare company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us.
We’re looking for a Care Coordinator to join our brilliant team in Reading. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients' requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families, and professionals.
What will you do?

• Producing weekly rotas and care schedules to ensure the care we provide keeps clients safe, well and happy in their own homes

• Undertake care visits when required, including being available some evenings and weekends when needed

• Daily troubleshooting and problem solving

• Managing staff absence, allocating extra calls, and cancelling care calls when necessary

• Assisting in the training and induction of new team members

• Facilitating Good Oaks in providing a continuous and reliable service

Who are you?

• You’re a highly organised and efficient co-ordinator with a people focused approach

• Ideally you have previous domiciliary care experience and/or strong care coordinator skills

• You’re a strong communicator with all types of people and ability to remain positive

• You are IT confident enabling effective scheduling, team contact and work planning

• You’re highly reliable and able to foster a strong team ethos and keep morale high

• You are growth focused and support continued development of yourself and the team

• You are dedicated with high energy levels

What do we offer?

• Competitive pay including regular reviews (£25-28k DOE)

• Annual performance and service bonus

• Training and support from a proactive and supportive franchise support office

• Employment perks and benefits including volunteer days

• Being part of the UK’s only carbon neutral care franchise focused on quality of care

• Supportive, positive, and proactive culture across our franchise network

Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Free flu jabs
• Paid volunteer time
• Referral programme
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• care coordination: 1 year (preferred)

Licence/Certification:

• driving license and access to a vehicle? (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person