Are you a detail-oriented, customer-focused individual with strong Excel skills? We’re looking for a Cash Collector to join our team!
About Us:
We are a dynamic and fast-growing company, committed to maintaining excellent client relationships while ensuring the timely collection of outstanding payments. Our team is passionate about driving financial success, and we’re looking for someone who shares our enthusiasm for delivering exceptional results.
The Role:
As a Cash Collector, you’ll play a vital role in maintaining our cash flow by ensuring that all invoices are collected on time. You’ll be responsible for contacting clients to resolve payment issues, negotiating settlements, and keeping accurate records of collections activities. This role requires someone with excellent attention to detail, a strong customer-centric mindset, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:

• Contact clients regarding outstanding invoices and secure timely payments
• Handle payment disputes, identify issues, and collaborate with internal teams to resolve them
• Maintain accurate records of collections activities and account statuses
• Provide excellent customer service, building strong relationships with clients
• Regularly update reports using Excel, tracking payment progress and outstanding amounts

What We’re Looking For:

• Strong customer service and communication skills
• Excellent attention to detail with a proactive approach to problem-solving
• Proficiency in Excel for managing reports and tracking data
• Ability to multitask and prioritize effectively in a fast-paced environment
• Previous experience in collections, credit control, or a related field is desirable but not essential

What We Offer:

• Opportunity to work in a supportive and collaborative environment
• Career development opportunities within a growing organization
• Hybrid working options available

Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Additional pay:

• Quarterly bonus
• Yearly bonus

Benefits:

• Company events
• Company pension
• Employee discount
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance
• Private dental insurance
• Private medical insurance
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London
Reference ID: CASHLDN