United Kingdom Job Openings

White Cross Vets

Client Care Coordinator

Northampton

FULL TIME

September 2, 2024

Client Care Coordinator

White Cross Vets, Northampton, Northampton, East Midlands

Discipline: Non-clinical Support

Full Time

up to £22,385 DOE per annum.

Passionate about pets and delivering excellent customer service? Then this is the role for you!

Here at White Cross Vets, Northampton we are looking for a friendly and approachable Client Care Co-ordinator to join our team. Our ideal candidate will have a positive can-do attitude, excellent communication skills, and a love of pets and people. You will also be confident and with a naturally caring disposition, you will fit seamlessly alongside our friendly practice teams as you help to provide a quality experience for pet owners and pets alike.

Previous experience working in a busy reception environment managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, working to tight deadlines and using IT systems would also be advantageous. In an environment which is often emotionally stressful for clients and pets, the ability to remain calm, confident, and friendly under pressure is essential.

About the rota and salary

This is a full time, permanent position of 37.5 hours per week (including a share of Saturdays - with time given back in lieu). The shift pattern will be between practice opening times of Mon-Fri 8:30am-7:00pm and Saturdays, so flexibility will be required.

The salary for this role will be up to £22,385 DOE per annum.

Want to know more about us?

White Cross Vets are a growing group of practices with a genuine focus on quality care for pets. With our dedication to team members, we are the only veterinary practice to receive a three-star rating in the ‘Best Companies Accreditation’ for 5 years running. Not only is White Cross Vets the practice of choice for all pet owners, but we are also the employer of choice for the UK veterinary profession. To find out more about us and our history, visit www.whitecrossvets.co.uk.

Our core values, Quality, Integrity, Responsibility and Growth are embodied day in and day out by our dedicated teams. With the core values at the forefront of our mind, we pride ourselves on a great working culture, which is known for its supportive nature and strong family ethos to drive positive wellbeing.

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
Discounted staff pet care

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

White Cross Vets, Northampton

The Boulevard, Weston Favell Shopping Centre, Northampton, NN3 8JP, United Kingdom

Animals treated

Small animals

Any questions before ing?

Speak to Lucie Brownsword from our recruitment team who would be happy to help you with any questions you have before ing for this role.

Talent Executive

View Job Description

Boots

Customer Advisor

Hatfield

PART TIME

November 18, 2024

View Job Description

Home Office

Authorising Officer

Birmingham

FULL TIME & PART TIME

November 18, 2024

View Job Description

Frederic Robinson Brewery

Housekeepers

Ilkley

FULL TIME & PART TIME

November 18, 2024

View Job Description

Bancone

Kitchen Porter

London

FULL TIME & CONTRACT

November 18, 2024

View Job Description

Atherley's Bakery Farnsfield

Bakery Packer

Farnsfield

FULL TIME & PART TIME

November 18, 2024

View Job Description

El Rachum Care

Cleaner/Carer

Burton upon Trent

PART TIME & CONTRACT

November 18, 2024

View Job Description

LloydsPharmacy Online Doctor

Customer Support Advisor

London

FULL TIME

November 18, 2024

View Job Description

Looking for similar job?

Selfridges

Client Consultant 37.5hours - Mens Accessories (Birmingham)

Birmingham

FULL TIME

August 13, 2024

View Job Description

Selfridges

Client Consultant - Menswear 37.5hours (Birmingham)

Birmingham

FULL TIME

August 27, 2024

View Job Description

Bulgari

Client Advisor

London

FULL TIME

August 27, 2024

View Job Description

November 18, 2024

View Job Description