United Kingdom Job Openings

SMI INT Group Ltd

Database Administrator

Petersfield

FULL TIME

August 29, 2024

We are currently seeking a Database Administrator to join our Sales Support team on a full-time, permanent basis at our Petersfield Head Office.
What will I be doing?
As a Database Administrator with SMI, you'll play a pivotal role in ensuring that our ERP and CRM systems maintain impeccable accuracy and remain up to date. Your keen eye for detail and analytical prowess will be instrumental in identifying anomalies and implementing strategies to keep our databases clean and streamlined, contributing to improved decision making processes, enhanced operational efficiency and better overall data governance within the business.
Duties include:

Data analysis to identify data quality issues such as missing information, duplicates, outdated records or inconsistent data formats
Developing and implementing data cleansing strategies to eliminate redundant, inaccurate or outdated data
Exporting data from our CRM systems and conducting thorough checks to ensure the necessary data is showing
Overseeing and monitoring new customer/contact data and establishing a process to ensure every contact goes into the correct workflow
Implementing and preparing all mass updates via imports
Regular monthly reporting on key areas of our databases (a breakdown can be found on the data cleansing list)
Evaluating and documenting database changes or refinements
Analysing data for possible inconsistencies that may skew reporting
Streamlining data collection and analysis procedures to ensure fast access to metrics
Assistance with tasks such as pricing updates, Sales Support cover, mass changes and other ad hoc reports required by the business
Customer reports for our Gold, Platinum and Diamond accounts
Aligning the data in our CRM systems with Netsuite
Working with Phocas/IT for any new developments/issues

What do I need to be successful?
To become a Database Administrator with SMI you will need:

Respect and uphold the Company’s values
Good knowledge in using Microsoft products – particularly Excel
Possess a positive and enthusiastic attitude
Ability to learn new processes and systems
Strong analytical and problem solving skills to identify and resolve data inconsistencies
Rigorous attention to detail and ability to work with large datasets
Have a positive and energetic attitude
Highly organised with excellent and proven time management skills
Capable of prioritizing workload and working on multiple tasks
Ability to work well within a team and support colleagues when needed

Why join SMI?
SMI is an employee-focused company with a strong family-run history. We understand that our massive success is all thanks to our staff who demonstrate our values in everything they do. We put our staff at the forefront of our business, giving them autonomy and recognition to create meaningful and lasting careers in a fun and progressive environment.
By joining SMI, you will receive:

A salary of £26,000 - £27,000
Entry into our Growth by Sharing bonus scheme following probation
25 days annual leave plus bank holidays, increasing after 3 years of service
Perks and wellbeing activities including our Values Champion Nomination Scheme, EAP scheme, and regular company events
Hybrid working in line with Company policy
Friday 4pm finish

How do I apply?
To become a Database Administrator with SMI simply hit "Apply Now" and send us your CV. If you have any questions about the role, please feel free to get in touch with Claire at HR@smigroupuk.com
SMI are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Permanent
Pay: £26,000.00-£27,000.00 per year
Additional pay:

Bonus scheme

Benefits:

Additional leave
Company events
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Schedule:

Monday to Friday

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Petersfield

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