United Kingdom Job Openings

Ministry of Defence

Defence Business Services - DBS - Departmental Representative

Blackpool

FULL TIME & PART TIME

September 6, 2024

Details

Reference number

368804

Salary

£28,300

per annum (pro rata)

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Executive Officer

Contract type

Permanent

Business area

MOD - Head Office & Corporate Services - Defence Business Services (DBS) - Armed Forces Veterans Services (AFVS)

Type of role

Policy

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Tomlinson House, Norcross, Blackpool, Lancashire

About the job

Job summary

Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as Mo D civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

Our Vision - To support UK defence customers with outstanding service every time.
Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2026.
Come and join the DBS community today!

Job description

This role is based near Blackpool, at Norcross within the Compensation Scheme Defence team, working within the Operational Procedures, Training and Courts (OPTa C) part of Defence Business Services (DBS).
The team works closely with the Operational areas responsible for administration of the War Pension Compensation Scheme (WPS) and the Armed Forces Compensation Scheme (AFCS) as well as the Armed Forces Tribunal Services within HMCTS and Mo J.
Amongst a wide range of responsibilities, OPTa C provides representation at Tribunals throughout Great Britain and Northern Ireland to defend decisions made on behalf of the Secretary of State by the Operational areas, on Compensation claims made by serving and ex-serving military personnel.
This post offers an exciting opportunity to have first hand involvement in appeal tribunals, representing DBS in First Tier Tribunal hearings.
Responsibilities
You will represent DBS in appeal hearings remotely via video link or telephone conference from Norcross (and occasionally in person which could require travel). You will have (or gain) a comprehensive knowledge of the WPS and AFCS schemes administered by DBS to enable you to understand how decisions have been reached. You will be able to construct questions for the appellant and be able to put forward robust arguments to support the Secretary of States decision before a Judge and Tribunal panel. You will also be required to make notes of the proceedings throughout the hearing in order to produce a written report and provide information for monitoring purposes as part of continual business improvement

Person specification

Essential Skills

Ability to analyse and interpret key points of each appeal case to articulate a robust defence of the Secretary of State’s decision
Strong communication and presenting skills to enable active participation in tribunals, explaining decisions and offering a closing submission verbally to all parties
Strong interpersonal skills and a collaborative approach to working alongside external and internal stakeholders
Ability to react and address potential challenging questions at pace
Ability to effectively time manage your working week, organising pre-hearing reading and could include some travel away from home.

Desirable Skills

Knowledge of War Pensions and Armed Forces Compensation Schemes
Ability to question appellants and address and answer technical questions from members of the tribunal panel about DBS processes and legislation
Experience of using multi-media methods for communicating, such as video link and telephone conferencing
Experience in a formal, structured environment

Behaviours

We'll assess you against these behaviours during the selection process:

Working Together
Changing and Improving
Communicating and Influencing
Seeing the Big Picture

We only ask for evidence of these behaviours on your application form:

Working Together
Changing and Improving

Benefits

Alongside your salary of £28,300, Ministry of Defence contributes £8,198 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

An environment with flexible working options Monday-Friday
25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service (pro rata). In additional to 8 public holidays per year, you will also receive leave for HM The Sovereign's birthday
Hybrid working where role permits
An opportunity to be considered for Reward and Recognition - £250-£5000 per year
Family-friendly policies including - parental leave and adoption leave
Learning and development tailored to your role
Professional and personal development of skills
A culture encouraging inclusion and diversity
Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
Special paid leave to volunteer up to 6 days per year
A Civil Service pension with an average employer contribution of 27%

Allowances
The post does not offer relocation expenses.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
This position is advertised at 37 hours per week.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on your
Primary: Experience - Personal statement. In this instance the remaining elements will be tested at interview.
At application stage you will be assessed against the following:
Behaviours:

Working Together
Changing and Improving

Experience:

CV
Personal Statement

At interview you will be assessed against the following:
Behaviours:

Communicating and Influencing
Working Together
Changing and Improving
Seeing the Big Picture
Presentation

In the rare case where individuals have exact matching scores, the order of merit will be determined based on the behaviour scores at interview in the following order:

Behaviour - Communicating and Influencing
Behaviour - Working Together
Behaviour - Changing and Improving
Behaviour - Seeing the Big Picture
Presentation

If candidate scores are still exact, the merit order will then be determined on the sift score in the below order or priority:

Experience - Personal statement
Behaviour - Working Together
Behaviour - Changing and Improving
Experience - CV

We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months.
Application sifting to take place week commencing: 24/09/2024
Interviews are currently taking place via Ms Teams and will be conducted week commencing: 01/10/2024
A minimum of 2 full working days’ notice will be provided for interviews.We endeavour to stick to these dates, but these are subject to change around business needs.The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBS-Enhanced Recruitment Team@mod.gov.uk
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
To assist with your application please find attached -
DBS Candidate Information Guide - Working for Defence Business Services - GOV.UK (www.gov.uk)
(26) UK Ministry of Defence: Life , Linked In
Defence Business Services (DBS) - Armed Forces Veterans Services (AFVS) -
Armed Forces Veterans Services - GOV.UK (www.gov.uk)

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :

Sarah Hook

Email :

sarah.hook101@mod.gov.uk

Telephone :

0300 1689094

Recruitment team

Email :

DBS-Enhanced Recruitment Team@mod.gov.uk

Further information

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