This is a fantastic career opportunity for an enthusiastic, motivated and reliable individual to join our friendly team at The Denture Practice in our brand new clinic in Hall Green.
The Denture Practice is a leading private practice which provides high quality dentures. To be a successful candidate you must be well presented, have a professional attitude, be hard working and have excellent communication skills and telephone manner. Your personality and ability to build a rapport with our patients is essential.
As a member of an effective and busy team, you must have the initiative to work independently and the ability to ensure the smooth and efficient running of the practice.
Understanding different types of dentures and the process of obtaining them is useful, but not essential, as we will ensure you are fully trained.
Basic computer skills are essential (e.g. use of Google Sheets and Docs). We will train you on the use of our practice management software.
Your key roles and responsibilities will include:
· Represent the practice at the front desk and be the point of contact for all our patients.
· Manage the diaries of all clinicians, deal with patient queries by phone, text, email and in person and also undertake other administrative responsibilities.
· Co-ordinate patient care, including organising appointments and booking dental appointments where appropriate.
· Assist with new patient opportunities, including answering queries and booking patients in for those that call the practice directly or send a request for a callback.
· Patient administration including taking payments and ensuring all patients fill in medical histories as required.
· General office administration such as receiving deliveries, ensuring the practice is tidy and carrying our fire alarm tests.
If you are a proactive person and have the qualities and skills essential to fulfil this role and want to be part of a dynamic and growing organisation, then we want to hear from you today.
Full-time, Mon-Fri 08h30-17h30 (with an hour lunch break)
Salary: Starting from £24,000 pa
Benefits: Bonuses, Pension, Training, Incentives
Job Types: Full-time, Permanent
Pay: From £24,000.00 per year
Additional pay:

• Bonus scheme
• Performance bonus
• Yearly bonus

Benefits:

• Sick pay

Schedule:

• Monday to Friday

Application question(s):

• Basic computer skills (e.g. ability to use Google Docs and Sheets)

Education:

• GCSE or equivalent (preferred)

Experience:

• Receptionist: 3 years (required)

Work authorisation:

• United Kingdom (required)

Location:

• Birmingham (required)

Work Location: In person
Reference ID: Dental Receptionist (Full Time)
Expected start date: 01/11/2024