The care sector is such a rich and rewarding place to work and we aim to make a meaningful difference in our care homes. RCB Healthcare always look for the kindest and most resilient people to come and support our residents. We are looking for enthusiastic, committed, flexible staff whose focus is on providing the highest quality service at all times. Is that you?
Currently we have a vacancy to join our team for a Deputy Manager at our Nursing Home in Hempstead, Gillingham, Kent. This role is offered on a full time basis with alternate weekend working. You must demonstrate that you have experience in a previous senior/managerial role within a care setting, a willingness to learn and support the manager. In return you will receive a competitive salary, along with the learning and development you need to thrive.
In your role as Deputy Manager you will value one thing above all - Kindness. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining RCB Healthcare you will have a wonderful opportunity to give something back to those people.
Salary is subject to experience and qualifications.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our RCB Healthcare family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
About the role
Senior Duties
Take day-to-day management responsibility for the establishment by:
Staff Management
Ensure all new care and nursing staff are given a comprehensive induction, staff are aware of the standards expected, and fully supported throughout their employment.
Ensure the rota is covered for upcoming shifts and relief staff are utilised as & when required.
The Home
Take responsibility and accountability for the establishment, its resources and services. In the absence of the registered manager take responsibility for answering any enquiries, conducting audits (if necessary), care reviews and any referrals.
Communication
As a member of the senior team, support the Manager in meeting the Company’s policies, procedures and legal obligations, ensuring that all staff are working to company policies and procedures, company initiatives are promoted and to take appropriate action to ensure that standards are reached and maintained.
Ensure the Registered manager is kept up to date on any ongoing issues on a regular basis.
Personal Care & Support
To promote and ensure all aspects of personal care are provided to the service users in line with their care plan using a person centred approach, encouraging & promoting service users to reach their maximum level of independence, wherever possible undertaking these tasks for themselves.
To build, maintain & promote good relationships with service users and their relatives, displaying good communication & listening skills, to ensure they are
To observe & promote service user choice, independence, dignity, privacy, fulfilment & other rights.
To help to create & promote a warm and friendly atmosphere within the home, which allows & encourages service users to develop and participate in the running of the home to their fullest potential.
To administer / order medication for service users in line with current policy and procedures.
Understand & apply the principles of confidentiality at all times.
Ensure that service user confidentiality & dignity is maintained at all times, ensuring information is not shared or divulged with anyone not authorized to receive it.
To work in accordance with the Skills for Care Code of Conduct, the organisations policies and procedures and all current relevant legislation.
Ensure the service provision is anti-discriminatory and culturally sensitive responding to individual needs and in line with the Equality Act 2010.
To promote a positive, personal & professional profile, ensuring the good reputation of the organisation at all times.
To display a commitment is made to equal opportunities in the organisation.
In addition to other tasks, each Assistant Manager will take specific responsibility for one or more of the following:
· Day-to-day responsibility for health and safety of staff, service users and visitors.
· Day-to-day responsibility for ‘housekeeping / Kitchen department.
· Day-to-day responsibility for staff training & development.
· Day-to-day responsibility for service users activities.
Health & Safety
To identify & manage identified risks within the home, notifying the appropriate senior staff member immediately.
To be aware of emergency procedures, reporting hazards to the Manager and responding to emergencies as appropriate. In the event of any emergency, take all necessary action to preserve the security and safety of the service users & staff in accordance with procedures.
To promote the safe use of moving and handling techniques & equipment as per the current company policy & procedures.
To promote the wearing of correct uniform and personal protective equipment (PPE) associated with the task and role being carried out.
To ensure that you work in a safe environment in accordance with the Health and Safety at Work etc. Act (HSWA)

• To assist in the maintenance of a safe and healthy work environment by understanding and ensuring adherence to the home’s health and safety policies and procedures, including regarding fire
• To be aware of and understand the Control of Substances Hazardous to Health (COSHH) regulations
• To ensure that all COSHH records are maintained and updated when necessary
• To practice and promote safe working practices within the home
• To take responsibility for your own health and safety and that of others who may be affected by your acts or omissions
• To be fully aware and comply with infection control policies and procedures and appropriate hand hygiene technique
• To use hand gel only on hands that are visibly clean
• To report immediately to the person in charge any illness of an infectious nature or accident incurred by a resident, colleague, self or another
• To report to the Manager, maintenance man or person in charge any faults, damaged furniture, faulty appliances, equipment or any potential hazard
• To clean up any spillages that you have made, found or been asked to by the person in charge
• To ensure all soiled laundry is placed in the appropriate bags and then in the bins provided
• To ensure all used pads are placed in the appropriate clinical bags and then in the bins provided
• To ensure that the bag is replaced when ¾ full
• To be aware that the home has adopted a NO SMOKING policy that applies to all posts within the home. (Smoking may be carried out in a designated area that can be found outside. The outside door is to be kept closed at all times to prevent the smell of smoke coming back into the home.)

Teamwork
To work effectively as part of a team, actively supporting other team members, whilst also being self-motivated to work on own initiative & without direct supervision.
To be able to work under pressure.
To participate in appropriate training and be committed to ongoing personal & professional development.
To act as a role model to the care team.
To attend staff meetings as requested by the Home Manager.
To promptly report any information, issues or concerns regarding the care, support, wellbeing or behaviour of service users and also staff members to the Home Manager.
To continuously review your practices to develop new skills and knowledge through continuous professional development & training, to maintain a sound working knowledge of current care/standards that contributes to the enhancement of patient care skills.
Administration Tasks
Participate, supervise & support the implementation of the personal care plans and assist in maintaining the wellbeing, dignity, quality of life and environment of the service users.
Assist & manage the preparation of those plans, displaying good communication skills (both written & verbal) as part of the key worker system, contribute to discussions on individual care plans and the reporting process by maintaining and updating records as required.
To undertake and lead projects to improve service provision as and when required.
Ensure records are maintained and updated as required in order to enhance the quality of services in relation to maintaining the well-being, dignity, quality of life and environment of the service users.
Job Types: Full-time, Permanent
Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Gillingham: reliably commute or plan to relocate before starting work (required)

Application question(s):

• are you able to fulfil working 40 hours each week ?

Work authorisation:

• United Kingdom (required)

Work Location: In person