United Kingdom Job Openings
Rosewood Hotel Group
Director of Sales Middle East
London
FULL TIME
November 1, 2024
General Information
Country/Region
United Kingdom
Province/City
London
Location
The Chancery Rosewood
Department
Sales & Marketing
Job Type
Full-time Permanent
Job Description
About us
The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London’s scene where our associates will be the centre of our success. Opening in 2025
About Rosewood
Rosewood Hotel Group is one of the world’s leading global lifestyle and hospitality management groups. Our group’s foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.
About the Role
The Director of Sales Middle East will manage their own client base whilst also implementing action plans and accomplishing set targets. Contributing to the formulation of a commercial strategy covering all segments and channels to maximize revenue and profit performance of the hotel from the Middle East region. The Director of Sales Middle-East leads the execution of the commercial strategy through leadership, managing key accounts/markets, working closely with the DOS and the DOSM and by collaborating effectively with the hotel operational teams and the regional sales and support teams.
Key Responsibilities
About you
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London’s scene where our associates will be the centre of our success. Opening in 2025
About Rosewood
Rosewood Hotel Group is one of the world’s leading global lifestyle and hospitality management groups. Our group’s foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.
About the Role
The Director of Sales Middle East will manage their own client base whilst also implementing action plans and accomplishing set targets. Contributing to the formulation of a commercial strategy covering all segments and channels to maximize revenue and profit performance of the hotel from the Middle East region. The Director of Sales Middle-East leads the execution of the commercial strategy through leadership, managing key accounts/markets, working closely with the DOS and the DOSM and by collaborating effectively with the hotel operational teams and the regional sales and support teams.
Key Responsibilities
- Managing and delivering results of your own accounts and markets (defined with DOSM in light of market/hotel needs)
- Responsible for achieving rooms’ revenues as well as the targets set by the DOSM within the year
- Review direct competition and always ensure complete awareness of competitor’s activities
- Maintain successful communications within the sales team and the operational team.
- Ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities
- develop/validate quarterly financial targets for the region according to agreed budget
- Attend industry and company sales events when relevant
- Monitor Comp set activities and intelligence sources to identify sources of business and prospect new leads/accounts to achieve a fair market share
- Plan, manage and evaluate current sales processes and activities in collaboration with DOSM and DOS
About you
- You have proven grounded experience in Sales within a luxury hospitality environment you understand the expectations of the luxury clientele from the Middle East region
- You are driven by performance; you understand revenue management and you can elaborate sales sales strategies per segments on your markets.
- You have a strong knowledge of the luxury hospitality/travel market in the Middle East
- You have a great ability to build relationships, you are a facilitator for our guests, for your team and you can communicate with different services to ensure we provide our guests with the highest level of service and experience.
- Promote goodwill by being courteous, friendly and helpful to our guests, managers and fellow associates.
- You are a “brand ambassador” at all times and ensure brand integrity and clarity are all maintained
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
About Us
Rosewood Hotels and Resorts®, in partnership with renowned real estate developer Qatari Diar, is pleased to announce the latest plans for the brand’s second London property, set to open in 2024 in the city’s distinguished Mayfair district. Officially named The Chancery Rosewood, the new hotel will realize Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy, which takes the local sensibilities of a destination to inform the property experience provided there, in myriad ways, including expert-led design and décor. Balancing the rich history of the iconic building with contemporary comforts prioritized by today’s luxury traveler, the hotel will showcase architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.
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