United Kingdom Job Openings
Carers Trust Crossroads West Wales
Financial Wellbeing Officer
Llanelli
August 30, 2024
Teitl swydd: Swyddog Llesiant Ariannol
1 x 30-awr post gorchuddio Carmarthenshire & Pembrokeshire
1 x 22.5-awr post gorchuddio Ceredigion
Cyflog: £23,484 - £24,432 y flwyddyn, ar gyfartaledd yn dibynnu ar brofiad
Math o gontract: Cyfnod penodol tan 31 Mawrth 2025
Oriau: 30 awr yr wythnos / 22.5 awr yr wythnos
Lleoliad: Gweithio hyblyg gartref a swyddfa ar gael.
Rydyn ni’n recriwtio! Ymunwch â ni, fel Swyddog Llesiant Ariannol, i helpu a chefnogi gofalwyr ar hyd a lled Sir Gaerfyrddin a Sir Benfro sy’n wynebu caledi ariannol.
Nid oes angen profiad blaenorol. Hyfforddiant llawn bydd a roddwyd.
Y dyddiad cau ar gyfer derbyn ceisiadau yw 9.00am Dydd Llun 16 Medi 2024. Cyfweliadau Dydd Llun 23ain Medi.
Cysylltwch â ni am fwy o wybodaeth: cathy.boyle@ctcww.org.uk / hrenquiries@ctcww.org.uk
Rydym yn cadw'r hawl i gau'r swydd wag hon yn gynnar os byddwn yn derbyn digon o geisiadau ar gyfer y rôl. Felly, os oes gennych ddiddordeb, cyflwynwch eich cais cyn gynted â phosibl.
Pwysig: Ni allwn dderbyn CVs ar gyfer y rôl hon. I gael pecyn cais, ewch i’n gwefan yn www.ctcww.org.uk/working-for-us/
E-bostiwch eich ffurflen gais wedi'i chwblhau i hrenquiries@ctcww.org.uk
Financial Wellbeing Officer
Job title: Financial Wellbeing Officer
1 x 30-hour post covering Carmarthenshire & Pembrokeshire
1 x 22.5-hour post covering Ceredigion
Salary: £23,484 - £24,432 per annum, pro rata depending on experience
Contract type: Fixed term until 31st March 2025
Hours: 30 hours per week / 22.5 hours per week
Location: Flexible home and office working available
We are recruiting! Join us in helping and supporting carers throughout Carmarthenshire and Pembrokeshire who are experiencing financial hardship as a Financial Wellbeing Officer.
No previous experience needed. Full Training will be given.
Deadline for applications is 9.00am on Monday 16th September 2024. Interviews Monday 23rd September.
For more information, contact us: cathy.boyle@ctcww.org.uk / hrenquiries@ctcww.org.uk
For an application pack, please visit our website at www.ctcww.org.uk/working-for-us/
Important: *Please note that we are unable to accept CVs for this role. Anyone who is interested on this role, please complete the Application form found on our company website at https://ctcww.org.uk/working-for-us/
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Email your completed Application form to hrenquiries@ctcww.org.uk
Job Description
TITLE: Financial Wellbeing Officer
1 x 30-hour post covering Carmarthenshire & Pembrokeshire
1 x 22.5-hour post covering Ceredigion
SALARY: £23,484 - £24,432 per annum, pro rata depending on experience
CONTRACT TYPE: Fixed term until 31st March 2025
DBS: Enhanced DBS required with Adult Barring Check
EMPLOYED BY: Carers Trust Crossroads West Wales
RESPONSIBLE TO: Carers Support Services Coordinator
LOCATION: Hybrid Working - Llanelli Office / Home Working
OVERALL AIMS OF THE POST:
- Provide information, advice and support to carers throughout Carmarthenshire and Pembrokeshire who are experiencing financial hardship
- Work with colleagues to ensure carers are supported to access other existing services.
- To act as a point of contact for carers experiencing financial hardship and to take a holistic approach to assessing financial wellbeing
- To produce information for carers on the range of grants, discounts and concessions available to them and the individuals they care for
- To support carers to develop tools to effectively manage their finances and promote financial sustainability
- To deliver informal workshops, talks and drop-in information sessions, for example on budgeting skills, etc. to help carers become more financially resilient.
- To support carers through local community groups in community settings
- To develop and promote partnerships with community food networks including food banks, community fridges etc.
- To develop and promote partnerships with community fuel networks including fuel co-operatives
- To help maximise carers’ income by completing benefits checks & benefit applications for carers, signposting to our CATCHUP Welfare Benefits Service for specialist case work.
- To support carers to switch tariffs, access social tariffs and to claim payments including the Warm Homes Discount
- To support carers to apply for the Priority Service Register with energy providers
- To work with all teams within Carers Trust Crossroads West Wales to identify carers who are experiencing financial hardship
- To work with partner agencies and others who may have contact with carers in their caring role, to increase the number of carers known to the service and to other services in Carmarthenshire and Pembrokeshire. This may include activities such as attendance at events, manning stalls, providing briefings for professionals, attending drop-ins, manning points of contact in surgeries, hospitals, etc.
- When carers are referred to the project, assess their needs and jointly agree a plan to address those needs adopting a person-centred strengths-based approach – either through direct activity or by referring to other agencies.
- Where other services may be more appropriate to meeting the needs of a carers make referrals to these services – as agreed with the individual carer.
- To raise carer awareness through involvement in carer and related community events e.g. Carers Week and Carers Rights Day.
- To be aware of opportunities for new partnership working, and help to develop clear protocols for joint working
- To foster and maintain existing partnerships with a wide range of statutory, voluntary and community group and forums across the county.
- To develop effective teamwork through informal and formal communication with colleagues and regular attendance and input into team meetings etc.
- To offer and provide team cover and continuity of services to carers in the event of colleagues planned/unplanned absence i.e. annual leave etc.
- To maintain accurate case records on our Customer Relationship Management system
- To assist in collating carer feedback and information to evidence need for improvement of existing carers services and/or development of new services
- To develop effective teamwork through informal and formal communication with colleagues and regular attendance and input into team meetings etc.
- To assist in the preparation of information reports as required by funders
- To carry out all duties in accordance with the requirements of the Health and Safety at Work Act, adopting safe working practices always.
- To be committed to safeguarding and promoting the welfare of vulnerable adults and children.
- To work at all times within the philosophy and policies of Carers Trust.
- To comply with the Health & Safety at Work Act 1974 and with Carers Trust policy, paying particular attention to the reporting of dangerous situations.
- To respect the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that Equal Opportunity principles are applied always
- To comply with Carers Trust staff Code of Conduct.
- To undertake any other duties that may be considered commensurate with the level of the post.
Experience - Essential
- Experience of delivering financial support and/or welfare benefits advice and support
- Experience of providing information, advice and support to vulnerable individuals
- Direct experience of working for a support service and achieving positive outcomes for beneficiaries
- Working with and implementing policies, procedures and guidance
- Solution focussed / problem solving ability
- Experience of networking and liaising with a range of statutory and voluntary organisations
- Experience of delivering informal talks / training / workshops
- A good standard of general education or ability to demonstrate relevant experience
- Level 4 Diploma in Advice & Guidance (or a commitment to achieve this)
- NVQ/QCF in a relevant subject e.g. Health & Social Care
- Excellent communication and interpersonal skills
- Highly organised working methods with an ability to write and update accurate records
- Ability to use IT effectively including email, Word and experience of using data bases
- Ability to maintain confidentiality
- Ability to use your initiative and work independently and as part of a team
- Ability to plan, prioritise and manage workload
- Good self-awareness and commitment to continuous professional development
- Understanding of relevant legislation
- Ability to communicate in Welsh
- An understanding of carers and the impact of caring
- Clear understanding of the Health & Safety at Work Act and own and others’ responsibilities
- An understanding of the statutory and third sector support service provision in Carmarthenshire and/or Pembrokeshire
- A knowledge of legislation and regulatory bodies relating to the giving of financial information, advice and guidance
- Valid Driving Licence and access to a vehicle for work purposes
Contract length: 7 months
Pay: £23,484.00-£24,432.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
- Monday to Friday
- Weekend availability
- Driving Licence (required)
- United Kingdom (required)
Application deadline: 16/09/2024
Reference ID: CTCWW - Financial Wellbeing Officer 30082024
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