Job Number 24153367
Job Category Sales & Marketing
Location Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
We are currently recruiting for a Group & Events Sales Executive to work within the Sales & Events team here at the Sheraton Grand Hotel and Spa, Edinburgh.
Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500; our One Square Restaurant and bar and the award winning ONE SPA.
Working within the Sales team, this position has responsibility for responding to all Group and Event enquiries in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Group and Event Sales Executive will manage and convert all business, including contracting, prior to hand over to Event Planning team, although exposure to planning will be part of the role, in addition to managing group room and function diary inventory. The Group and Event Sales Executive must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with Sheraton European Standards & Programmes.
Duties Include but are not limited to:

• Ensure the standard template of responses is used and that enquiry handling follows the EAME Divisional Group/Event Enquiry handling guidelines including BDRC.
• Ensure correct application of enquiry form procedure. Timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry. (Standard response time is within 24 hours of receiving enquiry)
• Identify operational limitations and sell only what we advertise and can effectively manage operationally
• Traces to be set for every enquiry after a maximum of 24 hours & ensure trace report is completed on a daily basis.
• Compile Contracts for all Group and Events associated business for authorised Hotel signatory
• Ensure that a copy of the proposal, contract and Group analysis are attached to the Business Block for future reference.
• Work closely with the Marriott Global Sales team to action enquiries and convert business
• Actively use MI Leads as a means of referral, achieving agreed targets & work to exceed pre set targets
• Actively use Marriott Rewarding Events as appropriate & acquire full knowledgeable understanding of the program
• Actively sell the benefits of Res Link Direct to all clients in order to meet specific on line revenues
• You will also be exposed to the planning of events once the business is contracted

So why work for the world’s largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we’ll help you grow, and develop you as an individual

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.