United Kingdom Job Openings
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Ham Yard Hotel - Food and Beverage
Head Waiter
London
FULL TIME
October 11, 2024
Are you ready to elevate your career in hospitality? Firmdale Hotels invites you to join our exceptional team at Ham Yard Hotel as a Head Waiter.
At Firmdale Hotels, we pride ourselves on creating vibrant and unique experiences for our guests. Located in the heart of London, Ham Yard Hotel embodies luxury, style, and impeccable service. Join us in our commitment to delivering unparalleled hospitality in a dynamic and fast-paced environment.
As a Head Waiter, you will be at the forefront of guest interaction, ensuring their dining experience is nothing short of extraordinary.
Responsibilities:
At Firmdale Hotels, we pride ourselves on creating vibrant and unique experiences for our guests. Located in the heart of London, Ham Yard Hotel embodies luxury, style, and impeccable service. Join us in our commitment to delivering unparalleled hospitality in a dynamic and fast-paced environment.
As a Head Waiter, you will be at the forefront of guest interaction, ensuring their dining experience is nothing short of extraordinary.
Responsibilities:
- Welcoming and engaging with guests, taking orders, and providing recommendations to enhance their dining experience.
- Delivering food promptly and efficiently while maintaining the highest standards of service.
- Processing payments accurately and in a timely manner.
- Anticipating and fulfilling guests' requests with precision and attentiveness.
- Collaborating with team members to ensure seamless operations and exceptional service delivery.
What you Need:
- Ability to thrive under pressure, handling multiple tables with ease and grace.
- A genuine passion for food and a keen eye for detail, ensuring every dish is served to perfection.
- Previous experience in a fast-paced restaurant environment, demonstrating your ability to excel in a dynamic setting.
- Dedication to providing outstanding customer service, going above and beyond to exceed guests' expectations.
- Strong organisational and communication skills, essential for effective teamwork and guest satisfaction.
- Competitive hourly rate of £15.50 - £17.50 inclusive of service charge.
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Generous 30% discount off food and drinks at our restaurants and bars
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!!
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
- Times Best Places to Work 2024
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
- GM of the Year Finalist – Helle Jensen – Cateys 2024
- Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
- Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
- Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
- Whitby Hotel, Crosby Street and Warren Street - Michelin keys
- The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
- Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
We regret to inform you that this job opportunity is no longer available as it has expired
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