As part of an exciting programme of growth, including the opening of a brand new supported housing scheme in Blaby, we require a Housing Maintenance Operative to work across our Leicester and Leicestershire based supported homes, 30 hours per week.
We offer -

• A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
• A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
• A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
• Regular support from your line manager and colleagues.
• Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
• A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
• Attractive pension scheme
• Access to Blue Light Card
• Mileage paid for car usage
• Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.
Job Summary:
To be responsible for the day-to-day maintenance and upkeep of the supported housing accommodation, ensuring a safe and secure environment, completing all tasks and work as part of the team in accordance with NH&S organisational values:

• Person-centred

• Empowerment

• Respect

• Inclusiveness

• Integrity

• Working in partnership

We are looking for a candidate with:

• Applied knowledge and experience in property maintenance - trade skills in basic plumbing, painting, and decorating
• Good understanding and ability to conduct routine maintenance tasks, and minor planned and responsive repair works within properties, in line with health and safety requirements and that meet building safety regulations and legislation.
• Proven ability to organise self and prioritise to meet deadlines with good time management skills
• Warm, Empathic and non-judgmental approach, as the role will involve providing services to people with mental health needs and those who have experienced homelessness. Previous experience in a supported housing or similar environment would be advantageous.
• Excellent interpersonal skills and good ability to communicate verbally and in writing
• Ability to use a computerised customer/job management system, Microsoft Outlook emails and calendar, Word and Excel

A full job description and person specification are available on our website.
As the role involves working across our Leicester based supported housing schemes, the successful candidate will need a driving licence and access to a vehicle.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and a covering letter explaining how you meet the person specification for the role.
Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after 18th October, and will be conducted in 2 stages
Stage 1 - ½ hr online interview
Stage 2 (if successful at Stage 1) Formal Interview Process (approx. 1.5hrs)
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
Job Type: Part-time
Pay: £13.20 per hour
Expected hours: 30 per week
Benefits:

• Additional leave
• Company pension
• Free flu jabs
• Free parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 18/10/2024