So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as an Innovation Product Delivery Manager

• If you’re curious, collaborative and care passionately about the future of banking, we think you’ll enjoy a real sense of purpose in this role
• You’ll be joining our Innovation & Partnerships team, where we bring people, ideas and technologies together to develop innovative solutions that can truly transform the world around us
• It’s a role that’s as unique as the problems we’re trying to solve, and a chance to immerse yourself in the unknown to explore the future of banking for generations to come
• We thrive through diversity and value the variety of backgrounds, perspectives and opinions in the room – and if you value this too, there’s a place for you with us

What you'll do

We’re a high-street bank with a proud history of ‘firsts’ – the world’s first overdraft, the first fully fledged internet banking service and mobile banking app, and one of the first banks to launch Apple Pay and Touch ID security.

Today, we’re still leading the way in innovation; working out clever solutions to complex problems to make life easier for our customers. And as our Innovation Product Delivery Manager, you’ll bridge the gap between ‘what was’ and ‘what’s next’ for our industry by bringing multi-disciplined teams together to implement innovative products and services for people, families and businesses across the UK.

Day to day, you’ll be:

• Guiding your teams as they explore opportunities to develop innovative solutions that drive positive customer outcomes and sustainable growth
• Encouraging your teams to challenge the status quo, collaborate purposefully, and test and learn every day
• Managing and prioritising the work that needs to be delivered to take solutions from inception to first market launch, and then scaling them
• Influencing internal stakeholders and leveraging our strategic partnerships to put new applications into customers’ hands quickly so that, in turn, we learn more quickly too
• Managing project plans, dependencies, budgets, resources and risks for various innovation projects

The skills you'll need

If you’re passionate about meaningful change and how disruptive technology can accelerate it, there's a place for you with us in Innovation & Partnerships.
With a background in product and project management, you’ll be familiar with the challenges that managing technological transformation and delivering innovation projects can bring – and you’ll have the agility and adaptability to manage these projects, and the teams delivering them, without compromising your optimism, resilience, and integrity.

You’ll be approachable, inviting, and inclusive of other people and their ideas, with an affinity for putting your colleagues at ease and cultivating an environment where they can be themselves and achieve their potential.

You’ll also bring:

• Experience of leading and delivering innovation initiatives at scale across complex organisational boundaries
• Knowledge of disruptive technologies, key trends and customer demands
• Good communication, collaboration and influencing skills
• An understanding of human-centred design methods and innovation processes
• A creative approach to problem-solving
• Budget and risk management experience

Edinburgh: A historical city with a new vision
Our head office in Edinburgh offers beautiful surroundings as well as a welcoming and friendly environment in which to build your network.