United Kingdom Job Openings

NatWest Digital X

Business Analyst, Remediation

Manchester

FULL TIME

October 31, 2024

Change & Project Management, Business Strategy & Delivery
Business Analyst, Remediation

Manchester, United Kingdom

Permanent

Full Time

#R-00242956

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Job description

Join us as a Business Analyst, Remediation

Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs
You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career

What you'll do

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. You’ll understand our business, customers, strategic goals and how the teams operate in order to support the realisation of desired outcome by the team. You’ll work in continuous close collaboration with the business, the feature team and third party suppliers across multiple franchises and functions ensuring transparency of vision and requirements.

You’ll also be:

Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, user cases, user journey maps, scenarios, business analysis, tasks, workflow analysis and other relevant techniques
Supporting the team to document requirements that have been met and evidenced by test results using the methods and standards required by the Quality Centre of Excellence (Co E)
Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

You’ll need to hold an appropriate business analyst certification. Additionally, you’ll have an analytical mindset, with strong organisational skills and the ability to prioritise your work.

You’ll also need:

Experience of applying business analysis tools and techniques
Previous experience of conduct remediation
A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
Good collaboration and stakeholder management skills

Manchester: The Northern Powerhouse
With so much on your doorstep as well as fantastic transport links in and around the city, you’ll love working in, and exploring Manchester.

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