Why this job matters

What you will be doing

• Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and BT stock requirements.
• Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained.
• Monitor and recommend training requirements, manufacturer and BT accreditations.
• Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments.
• Pro-active in maintaining good levels of morale through effective communication.
• A pro-active approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate.
• Responsible for adhering to all BT H&S guidelines and escalating into the Maintenance Operations Manager where appropriate.
• Assist the Maintenance Operations Manager with Maintenance Ops CI.
• Requirement to attend any training courses appropriate to the role, on or off their normal place of work.
• Responding to requests and enquiries from other departments in a timely manner.
• Utilising system reports and contractual information to plan and maintain spares availability for the company’s storage locations.

Skills required for the job

• Ability to support their Team Leader and Line Manager through transformational changes.
• Ability to process complex ideas and think logically; perceives and understands others.
• Commercially aware.
• Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action.
• Acts with integrity and takes responsibility for own actions and responses.
• Customer facing; strong interpersonal skills, assertive, financial awareness.
• Competent on BT systems reporting tools and using data to drive efficiencies.
• Personal attributes; have initiative, a pro-active approach to dealing with customer issues, must take ownership of situations and be accountable.

Experience you would be expected to have

• Strong problem-solving skills with a logical mind - MANDATORY
• Excellent oral and written communication and presentation skills - MANDATORY
• Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision - MANDATORY
• Excellent attention to detail - MANDATORY
• Positive, ambitious, proactive and enthusiastic to change - MANDATORY
• Ability to multi-task in a fast-paced environment – MANDATORY
• Fork Lift Truck Experience - Preferable