Topsham Surgery

Medical Secretary / Typist

Topsham

PART TIME

October 18, 2024

We are looking to recruit a Medical Secretary / Typist to join our growing team. The Medical Secretaries are responsible for transcribing dictation, processing referrals, requests for Advice & Guidance and other secretarial/administrative support duties. Experience of secretarial work within a GP Practice, the e RS function or other NHS setting is preferred, but training will be given.
Hours:
8 hours per week - Thursday & Friday (2x 4 hours shifts)
12 hours per week - Wednesday, Thursday, Friday (3x 4 hour shifts)
The start and finish times for the above are flexible; however must be on the days stated and within the practice's opening hours (08:00 - 18:00).
Salary: £11.88/hr depending on experience, increasing at 3 and 6 months to a total of £12.14 per hour at the end of the 6 monhth probation period.
Main duties will include:
  • To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner.
  • Checking Task list for new referrals and those awaiting results or reports
  • Checking workflow and processing incoming letters
  • Checking e RS worklist for rejections and redirections and deal with all related queries from patients and hospitals.
  • To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
  • Maintain confidentiality at all times
  • Be adaptable, amiable and willing to take on new tasks
  • Willing to provide overtime cover for holiday and sickness if require
The ideal candidate will:
  • Be computer literate and able to learn new systems.
  • Have general education to at least GCSE standard or equivalent.
  • Have a flexible approach to working, and be able to prioritise workloads.
  • Maintain confidentiality at all times.
Experience:
  • Excellent customer service.
  • Experience of working in a GP Surgery setting - Desireable.
  • Knowledge of Systm One (or EMIS) - Desireable.
  • Working knowledge of e RS (formerly Choose & Book)
  • Working knowledge of Windows and MS Office.
Job Type: Part-time
Pay: From £11.88 per hour
Expected hours: 8 – 12 per week
Benefits:
  • Additional leave
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Employee mentoring programme
  • Flexitime
  • Free flu jabs
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Referral programme
  • Sick pay
  • Store discount
  • Transport links
Schedule:
  • Day shift
  • No weekends
  • Overtime
Education:
  • GCSE or equivalent (preferred)
Experience:
  • Audio typing: 1 year (preferred)
  • Microsoft Word: 1 year (preferred)
  • Administrative: 1 year (preferred)
  • Medical terminology: 1 year (required)
  • e RS / Choose & Book: 1 year (required)
Work authorisation:
  • United Kingdom (required)
Work Location: In person
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