United Kingdom Job Openings

Sandman Hotel Group

Night Auditor Duty Manager

Newcastle upon Tyne

FULL TIME

September 20, 2024

The Sandman Signature Newcastle Hotel are looking to recruit a Night Auditor Duty Manager to join a fantastic team at the 4 star 170 bedroom establishment in Newcastle City Centre.
Are you a Night Owl? We are looking for a dynamic, highly flexible personality who strives to exceed customer expectations as well as having a willingness to learn and develop within the hospitality industry.
The hours of work are 40 hours per week, working five shifts over seven days, shift start and finish times are typically 22:45-07:15 and include weekends & bank holidays. Key responsibilities of this role include:

To provide a warm, welcoming and friendly environment
Management of guest arrivals and departures
Cashiering duties
To provide guests with information and assistance as required
Reservations handling
Telephone handling
Luggage assistance
Reconciliation of payments, revenue streams & closing of business date, and the completion of all other Night Audit procedures
To carry out Duty Manager and supervisory duties and make decisions accordingly
All other duties as directed

The ideal candidate:

Always delivers exceptional customer service in a professional manner
Is personable and presentable
Works well both as part of a team and on own initiative, and with a good level of common sense
Has a keen eye for detail with the ability to find, trace and correct anomalies
Is highly reliable and very flexible with working patterns
Has a strong willingness to learn and is keen to develop and progress within the hospitality industry
Is experienced in overnight Duty Management within a hotel environment

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS

28 days holiday per annum Additional Holiday with length of service milestones
Flexible schedule
Pension
Rewards and recognition
Growth opportunities
Dedicated Training Programme
Team, Friends and Family Hotel rates
Up to 40% of food discounts
Referral Bonus starting at £250
X3 complimentary nights stays to use in the UK, Ireland or North America
Education & Skills Development Reimbursement program
All Northland United Kingdom & Ireland team members are eligible for their brands specific perksin North America

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in UK to apply.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**

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