Job description
Full Time 32 Hours per week – averages about 4 days out of 7, or Part Time 24 Hours per week – averages about 3 days out of 7
£11.90 per hour
Ambulance Patient Transport Support Worker
At North West Private Ambulance, each member of our team is well-trained and qualified to assist and support service users during transport and to perform first aid wherever required. We not only meet your medical transport needs, but also exceed expectations with our consistent performance and calm demeanour.
JOB SUMMARY

• To support staff in the delivery of patient-focused care.
• To provide safe and appropriate transport of service users between designated locations.
• Be committed to personal development.
• Work as a team to ensure we are providing a first-class service and assistance to patients within defined parameters.
• Record patient information and driving records, utilising the innovative electronic systems and complete paper-based records as required.
• To work under instruction from the control rooms and senior staff.
• To work to company standards, policies and procedures, operating away from a central workplace in small teams or independently.
• Carry out daily checks of vehicles using our bespoke electronic PDA system.
• Report any vehicles/ equipment defects using the PDA terminal.
• Ensure confidentiality is maintained.
• Maintain and update paper-based records in the event of loss of electronic services.
• Support new members of the PTSW family into the company and their role.
• Full ambulance operations training and moving and handling training is provided, up to First Response Emergency Level 3 (External Qualsafe Regulated).

ROLES AND RESPONSIBILITIES

• Work effectively with colleagues in order to achieve the desired outcome that promotes the well-being of service users.
• Determine the comfort of service users by talking and listening to them and building up a rapport.
• Ensure that all care provided by yourself is documented on the accompanying job sheet.
• Recognise changes in service users’ condition
• Instigate medical emergency procedures, e.g. CPR.
• Ensure dignity and privacy and that individual needs are met.
• Assist in ensuring that effective channels are used to canvas the views and concerns of all service users.
• Be responsible for high standards of cleanliness and follow all guidelines set by infection control policy.
• Undertake training and practice of agreed competencies.
• To be mindful of the welfare and safety of vulnerable adults and children.

Rewards

• Company pension
• NHS blue light card discount
• Uniform provided

Please note that all applications are subject to an Enhanced DBS Check.
Job Types: Full-time, Part-time, Permanent
Pay: From £11.90 per hour
Benefits:

• Company events
• Company pension
• Employee discount
• On-site parking

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Morecambe Bay, Lancashire: reliably commute or plan to relocate before starting work (required)

Experience:

• Driving: 3 years (required)

Licence/Certification:

• Manual UK driving licence (required)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person