United Kingdom Job Openings

Spire Healthcare

Primary Healthcare Relationship Manager

FULL TIME

October 16, 2024

Primary Healthcare Relationship Manager | GP Liaison Officer | Liverpool | Permanent | Full time | 37.5 hours per week | £35,000 per annum DOE
Spire Healthcare is currently looking for an experienced Relationship Manager to join our Spire Liverpool Hospital on a full-time and permanent basis.
Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.

Contract type: Permanent, Full-time

Working hours: Monday to Friday 9 am to 5 pm - Some evening and weekend hours required depending on events and consultant engagement

As Relationship Manager you will be responsible to to grow Primary Care referrals (patient numbers and revenue) by making Spire Healthcare the first choice for patient referrals from GPs, Allied Health professionals such as Physiotherapists and Osteopaths and to identify and maximise business development opportunities presented by commissioning groups.
Duties and Responsibilities (not limited to):

Plan and deliver a Primary Care engagement programme in consultation with the Hub Sales and Business Development Director to target an agreed mix of GP practices and other primary care professionals. Devise your own time, activity, and workload to ensure achievement of monthly targets within the primary care contact programme
Work in partnership with central teams to plan and execute email campaigns and events using agreed processes and systems
Education should include clinical workshops, surgery seminars and other education events for target GPs, CCG’s and allied health professionals. Work with GP Vocational training programmes to provide education for trainee GP’s
Provide education for Patient groups within the catchment area
Maintain a Primary Care contacts database and log all contacts, opportunities and six-monthly sales data on CRM. Use contact log to produce monthly sales activity report
Collate GP referral data quarterly – in order to measure outcome of own relationship activity and to identify new contact opportunities

What do you need to have?

Face-to-face field sales experience within a corporate or healthcare environment
Evidence of results achieved through customer relationship management
Excellent communication and presentation skills
Good knowledge of medical terminology and working knowledge of NHS primary care infrastructure and strategy is desirable

Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.
Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

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