United Kingdom Job Openings

CBRE

Receptionist

London

FULL TIME

August 14, 2024

Receptionist

Job ID

180117

Posted

14-Aug-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

Department: Workspace Solutions

Reporting to: Facilities Coordinator

Location: London

Summary of role:

To support the Facilities Coordinator in the delivery of various office administrative, hospitality, and reception type services within the client’s London premises.

Objectives:

To work within the CBRE company guidelines to provide the client’s internal and external customers with supportive, efficient and professional services at all times.

Job Responsibilities:

Manage the reception area with a courteous, pleasant and professional presence, greeting and assisting all the staff and visitors
Manage the reception desk and other areas, ensuring that they are maintained in a professional and presentable manner at all times including decorations, lighting, seating, product displays, technical equipment, etc.
Ensuring the top quality of our reception area and office space
Reporting Near Misses
Daily Quality Floor Checks
Displaying signage, as requested and as appropriate
Posters in Washrooms
Provide general safety and security support by managing and processing any requests for access control devices and passes for staff, contractors and visitors.
Ordering & Preparation of C badges for contractors in catering, facilities, & janitorial team
Preparing contractor permits to have works performed, as required
Provide general administrative and logistical support to the Facilities Coordinator and other line managers as necessary
Assisting with daily and weekly audits/ reports
Daily Reception / Collaboration Safety Checks
Weekly Quality Floor Checks
Weekly Unseated Reports
Weekly Visitor Reports
Monthly Bike Audits
Monthly Floor Scope Audits
Providing support to the team regarding Weekly On-Boarding of new employees and contractors
Preparation of Event Badges
Verification of identity of TVCs
Weekly Reporting of Checked-In guests & No-Shows to People Ops
Assisting with meeting room requests
Ordering & Distributing of Bike Passes/Tags
Fulfilling client requests via guts tickets
Maintain constructive and positive professional relationships with all other CBRE service delivery staff and their appointed contractors

Candidate Requirements:

Excellent communication skills with the ability to interact with individuals from a wide variety of social and educational backgrounds
Ability to handle multiple requests and work in a fast paced and often demanding environment
Ability to accurately complete tasks, assignments and responsibilities in a timely manner
Able to function with a high level of initiative and proactivity
Dependable and flexible, able to work independently as well as part of a team
Responsive to customer requests in an empathetic, supportive and productive manner
Posses a high level of IT literacy
Must remain calm, courteous and polite in all circumstances

Additional information

The above details highlight the key aspects of this position but are not intended to be exhaustive. All staff are expected to deal with other contingencies that may arise. All staff are also required to actively support the company with regard to operational, technical and personnel issues.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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