United Kingdom Job Openings
TUI Group
Retail Manager
Rugby
FULL TIME
September 4, 2024
-
Rugby, United Kingdom
-
129143
-
Onsite
-
Permanent
-
Full Time
-
37.5
- TUI offers more than just a basic salary which already starts at £14.32 per hour
- Be rewarded for exceeding your targets with our commission and discretionary bonus schemes
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance.
- Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings
- Support and develop your team to be proactive and investigate and resolve every question or complaint. If things don’t go quite right, you’ll be confident to step in and take ownership
- You’ll use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our business
- As technology advances so does TUI, you’ll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey
- Drive your team to exceed company sales and service goals, in Retail we call it ‘Smashing your Targets’
- Recruit, nurture and retain talent, maintaining high levels of engagement and low levels of attrition.
- Proven passion for leading by example and delivering excellent customer service
- Confident and fun motivator with a strong drive to achieve goals and sales targets
- Comfortable to handle and prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Able to embrace change easily and adapt quickly to new ways of working
- Fair and inclusive management style who recognises people are our most valued asset
- Skilled mentor who communicates effectively, supports and develops your team and retains talent
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
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