Want to make a difference to local lives?
Our shops are the face of our Hospice, run by a wonderful, dedicated and passionate mix of staff members and volunteers.
As a Sales Assistant with St Wilfrid's Hospice, you know that you are having a direct impact on the lives of local people.
We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.
The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams.
Read about the difference we make to local lives https://stwh.co.uk/keep-up-to-date/patient-stories/
Being a Sales Assistant for St Wilfrid's
We are looking for someone who is passionate, flexible and hard working to join our large, dedicated Selsey team for 15 hours per week.
The successful candidate will have strong customer service and sales skills, and enjoy meeting our supporters. You will provide support to the Shop Manager in every aspect of the day-to-day running of the shop, including:

• Welcoming customers and supporters to our shop and receiving donations as appropriate
• Researching, pricing and merchandising our donations
• Optimising income generation and minimising waste by ensuring our sales floor remains fully stocked
• Maintaining the busy sales floor to an excellent standard, ensuring a clean, safe and tidy environment and assisting with floor moves and visual merchandising as required.
• Ensuring that all till operations, EPOS and cash handling procedures and transactions are followed accurately and efficiently, including daily security records and Gift Aid registration

Being a Sales Assistant at St Wilfrid's will include:

• Weekend and Bank Holiday working (2 in every 3 Saturdays required) with the opportunity for overtime to help cover holidays
• Key holding and Shop Opening/Closing responsibilities
• Manual Handling and cleaning duties
• Cash handling responsibilities

Qualifications and Experience

• Customer service experience (Essential)
• Charity retail experience (Desirable)
• Visual merchandising experience (Desirable)
• Volunteering experience (Desirable)
• Right to Work in the UK (Essential)

To view a full job description, please visit our website - www.stwh.co.uk/careers
Equality, Diversity and Inclusion at St Wilfrid's
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to make sure you can shine. To do this you can email hradmin@stwh.co.uk, call 01243 775302, or pop in and ask at Reception for HR.
We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.
What we offer you
All Hospice employees are offered the following benefits:

• Annual Leave - Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service
• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
• Employee Assistance Programme (EAP) - Access to free and confidential Virtual GP Advice, Counselling and Legal Support
• Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
• Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme
• Life Assurance Scheme - Should the worst happen while you're working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
• Staff discount - In all our community charity shops and eligibility for the Blue Light Card discount scheme

If you would like to know more before you apply, feel free to visit our lovely Selsey store and say hello!
Application and Interview Information
Please answer all screening questions when making your application. If questions are incomplete your application will not be considered.
Please note this vacancy may close early if sufficient applications have been received
Interviews are scheduled to take place on 3rd and 4th October 2024 at St Wilfrid's Hospice Shop, Terminus Road, Chichester, PO19 8TX.
Job Types: Part-time, Permanent
Pay: £11.44-£11.71 per hour
Expected hours: 15 per week
Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Sick pay
• Store discount

Schedule:

• Day shift
• Weekend availability

Application question(s):

• Please tell us of any restrictions or sponsorship issues with your Right to Work in the UK
• What attracted you to this role and our organisation?
• Are you related to, or do you have a relationship with, a current employee or volunteer of St Wilfrid’s Hospice?
• The shop trades 6 days a week. Are you able to work Saturdays on a rota basis?

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 29/09/2024