Job Number 24155772
Job Category Sales & Marketing
Location Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Working within the pro-active Sales team and under the direction of the Account Director, this position is responsible for maximising rooms, conference & banqueting revenue from a defined account base as well as new business development. This role is to proactively uncover new prospects in the Local Market for the hotel for both MICE and Transient Corporate and maximise conversion of business in line with the Hotels budgetary goals. This role requires a high degree of self-motivation, excellent organisational skills and the ability to work unsupervised using your own initiative.


Key Sales Responsibilities

• Proactively uncover and qualify new prospects for the Sheraton Grand Hotel & Spa and maximise conversion of business in line with the Hotels budgetary goals.
• Manage accounts from the Local Market- both from a MICE and Transient Corporate perspective.
• To carry out face to face sales appointments (onsite and offsite) weekly to promote the Sheraton Grand Hotel & Spa and where appropriate other Marriott properties.
• Lead sourcing, generation and conversion through calling, social networks, networking events, trade shows, etc.
• Work in collaboration with group sales to bring in new business and maximise conversion.
• Work with the Global Sales Team and off-property sales representatives for Marriott to target relevant accounts.
• Achievement of sales targets working in collaboration with sales and marketing team to achieve targets for rooms, banqueting and groups.
• To arrange and manage site inspections and familiarisation trips in line with business needs. To be actively involved in client entertainment and sales promotions.
• Develop positive and professional working relationships and demonstrate excellent customer service.
• Ensuring client contact information, interests, account activities, and any correspondence is actively updated daily; to include knowledge and understanding of Opera Sales and Catering
• Actively use appropriate Marriott Loyalty programmes to convert group business as appropriate & acquire full knowledgeable understanding of the program.

Specific Job Knowledge, Skills, and Abilities
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Experience and a proven track record in Business Development
• Experience in selling a five-star product is preferred.
• This is a role which requires someone who is commercially aware.
• Requires excellent communication skills, both verbal and written.
• Must have a passion for Sales and self-motivated to achieve individual and team targets by maximizing revenue at every opportunity.
• Great Customer Service Skills - Must enjoy guest interaction (phone, email and in person), be able to anticipate guest needs, handle objections and complaints whilst maintaining a positive and professional attitude at all times.
• Must be able to maintain a high level of product and service knowledge in order to present and sell.
• Essential Computer Skills - Knowledge of Opera, Microsoft Word, Excel, and Power Point preferred.
• Must be a Team Player – Demonstrate experience of building positive working relationships and promoting team spirit.
• Ability to analyse data, set strategies, and establish appropriate action plans.
• Flexibility towards hours is required.
• Valid EU work permit is required to apply for this position.
• Full Clean Driving Licence is preferred but not essential.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Benefits

• 
  A competitive salary
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 helpline and employee healthcare plan with access to Mental Healthcare first aiders
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we’ll help you grow, and develop you as an individual!

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.