Want to make a difference to local lives?
Our shops are the face of our Hospice, run by a wonderful, dedicated and passionate mix of staff members and volunteers.
As a Sales Assistant with St Wilfrid’s Hospice, you know that you are having a direct impact on the lives of local people.
We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.
The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams. Find out more about what we do here –https://stwh.co.uk/keep-up-to-date/patient-stories/
Being a Seasonal Sales Assistant at St Wilfrid’s
We are looking for Seasonal Sales Assistants to join our Retail team on fixed term contracts to help provide an excellent shopping experience to our customers and supporters throughout the busy festive period. Please note, this type of role requires travel to all of our retail locations based on business demands.
The successful candidates will have strong customer service and sales skills, and enjoy meeting our supporters. You will provide support to the Shop Managers in every aspect of the day-to-day running of the shop, including:

• Welcoming customers and supporters and receiving donations as appropriate
• Researching, pricing and merchandising our donations
• Optimising income generation and minimising waste by ensuring our sales floor remains fully stocked
• Maintaining the busy sales floor to an excellent standard, ensuring a clean, safe and tidy environment
• Ensuring that all till operations, EPOS and cash handling procedures and transactions are followed accurately and efficiently, including daily security records and Gift Aid registration

Being a Sales Assistant at St Wilfrid’s will include:

• Regular Weekend and Bank Holiday working
• Key holding and shop opening/closing responsibilities
• Manual handling, assisting with stock rotation and cleaning duties
• Cash handling responsibilities

For a full job description, please visit our website - www.stwh.co.uk/careers
Qualifications and Experience

• Customer service experience (Essential)
• Charity retail experience (Desirable)
• Visual merchandising experience (Desirable)
• Volunteering experience (Desirable)
• Right to Work in the UK (Essential)

Equality, Diversity and Inclusion at St Wilfrid’s
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to make sure you can shine. To do this you can email hradmin@stwh.co.uk, call 01243 775302, or pop in and ask at Reception for HR.
We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.
What we offer you
All Hospice employees are offered the following benefits:

• Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service
• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
• Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
• Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
• Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme
• Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
• Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme

Interview Information
Interview dates are to be confirmed but will take place at St Wilfrid’s Furniture and Clearance Outlet, Terminus Road, Chichester, PO19 8TX.
Job Types: Part-time, Fixed term contract
Pay: £11.44-£11.71 per hour
Expected hours: 15 – 37.5 per week
Benefits:

• Company pension
• Employee discount
• On-site parking
• Sick pay
• Store discount

Application question(s):

• What attracted you to this role and our organisation?
• Whilst we cannot guarantee a set working pattern at this stage, please could you give an indication of your preferred amount of hours and days you are available to work (including weekends)?
• Are you available to work between the hours of 9am to 5:30pm?
• Are you able to travel between stores on a flexible and reliable basis?
• Are you related to, or do you have a relationship with, a current employee or volunteer of St Wilfrid’s Hospice?

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 07/10/2024