1. Working under the direction of the Deputy Manager and/or the Registered Manager and in accordance with each child’s relevant plans, actively contribute to the provision of quality care, within which the health, welfare, education and development of young people is promoted and to promote a coherent ethos of care consistent with the overall culture of New Hope House and the Homes statement of purpose.
2. To contribute towards the maintenance of a positive, safe and homely environment, including the promotion of a warm and accepting atmosphere, where the safety and care of young people is paramount. Working with the Deputy Manager and/or the Registered Manager and, in accordance with New Hope House policies and procedures to ensure proper and appropriate nurturing for all young people, you will be required to pay particular attention to the provision of primary care in matters of food, health, clothing and environment.
3. To follow and act in accordance with all relevant aspects of legislation, regulations - including the quality care standards, the company’s policies and procedures. Ensure own understanding of how such issues are interpreted and followed in practice keeping up to date with changes.
4. To attend young people’s meetings and related professional meetings, team meetings and personal supervision as directed by the Deputy Manager and/or the Registered Manager
5. In conjunction with the Deputy Manager and/or the Registered Manager and, as shift leader, to work proactively with and direct the team within the daily routine and agreed structures of the house, to include for example day to day parenting responsibilities, undertaking daily household responsibilities such as domestic chores, cooking, shopping, taking young people to appointments/meetings, planning out the day and participation in activities with the young people and supporting in homework etc. You will be required to have good communication skills (written and verbal) the position involves being able to write logs, reports and daily records etc.
6. To work with the holistic staff team [external education provisions] to build positive and appropriate working relationships with the young people.
7. To work in partnership with parents, social workers, agencies and other professionals linked to the young person’s care plan to effectively fulfil the responsibility of parenting the young people, ensuring the maintenance of family contact where appropriate.
8. As directed by the Deputy Manager and/or the Registered Manager, undertake keyworker responsibility for individual young people in the house focusing on the specific needs identified in the care plan for the young person. Contribute to the writing of the care plan and other plans, implementing and monitoring progress.
9. To build positive and appropriate working relationships with the young people, ensuring adherence to boundaries and consistency of care practice.
10. To work collectively with team members in using effective care practice, de-escalating and diversionary strategies and recognised techniques to manage young people who exhibit challenging, threatening, and confrontational behaviour. Consistently act in accordance with company Behaviour Management Policy and ensure appropriate recording of incidents.
11. To lead a team during challenging incidents, update relevant plans such as risk assessments and care plans and complete life space interviews with the young people when it is safe to do so, and to complete a team de-brief with staff who were involved in incidents.
12. To complete supervisions of support workers and work collaboratively with the Deputy manager and homes manager in ensuring all supervisions have been completed.
13. To attend your own supervision with the Deputy Manager/ homes manager and take responsibility to ensure you keep your training up to date.
14. To ensure that the confidentiality of information is stored in accordance with GDPR guidelines and confidentiality is maintained at all times.
15. Working in conjunction with team members ensure the creation and maintenance of a culture which shows in practice and knowledge an understanding of the differing cultural, racial and religious needs of young people. Work constructively to enhance the positive value of working with difference to challenge attitudes and practice, which are inappropriate or unacceptable within the ethos of the home.
16. Undertake appropriate training, including induction and all regulatory and mandatory training for the home including training as specified by the Deputy Manager and/or the Registered Manager.
17. To work effectively with and advise on complex cases and situations, including key work, successfully integrating theory and practice.
18. To assume responsibility for the operation of the home when deputising in the absence of the Deputy Manager and/or the Registered Manager. Take the lead in decision making, ensure paperwork is completed to the required standards, and ensure effective handovers take place between the home and at the beginning of each shift.
19. To fully abide by and follow the company’s Health and Safety policies and procedures to ensure safe and effective working practices for the staff, young people and people visiting the premises.
20. Take responsibility for a designated area of work, practice development as directed by the Registered Manager.
21. In conjunction with the Registered Manager and team, develop a positive public profile of the service ensuring good communication, relationships and that staff represent the service in a professional way.
22. To participate in one-to-one supervision with Deputy Manager/or Registered Manager.
23. To complete the required daily paperwork and reports that are required to be completed, and any other paperwork as directed by the Deputy Manager and/or the Registered Manager.
24. To carry out any other appropriate duties as directed by the Deputy Manager / Registered Manager.
Knowledge and Experience
1. Working Knowledge of young people and child development developed through working directly with young people.
2. An understanding of current legislation
3. An understanding of the principles underpinning the regulations including the quality care standards.
4. An awareness of group dynamics.
5. An understanding of the social, emotional, educational, cultural religious and recreational needs of young people
Skills and Abilities
1. Able to effectively use a range of strategies in dealing with confrontational or challenging behaviour from the young people including de-escalating and approved hold techniques.
2. Able to engage appropriately with young people and develop rapport. Able to engage in a variety of activities to develop and sustain appropriate relationships with young people. Ability to manage personal and professional boundaries maintaining appropriate relationships with staff and young people. Able to form and sustain positive and professional working relationships
3. Able to take direction and work effectively and cooperatively as a member of the team. Able to use initiative and work autonomously within the boundaries of the role Able to organise and prioritise own work.
4. Ability to cope with the pressure of a residential care setting. Able to demonstrate a genuine desire and interest in working with challenging young people. Able to demonstrate consistency of approach in dealing with a range of young people. Able to handle own emotions and feelings, without over empathising with the young person.
5. Committed to anti-discriminatory practice and anti-oppressive approach and able to translate this attitude into practice.
6. Hold a current full driving licence and prepared to drive as part of the work.
HOURS OF WORK: This is a full-time role, based on a full time contract of 40 hours per week, on a 2 on 4 off shift pattern.
You will be expected to undertake sleep in’s which will be shared between the team. These are paid at £60 per sleep.
Job Types: Full-time, Permanent
Pay: £13.50-£14.50 per hour
Expected hours: No less than 40 per week
Additional pay:

• Bonus scheme
• Performance bonus
• Yearly bonus

Benefits:

• Bereavement leave
• Casual dress
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Day shift
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Chesterfield: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Experience with children: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (preferred)

Location:

• Chesterfield (preferred)

Work Location: In person