United Kingdom Job Openings

D. M. Keith

Service Advisor

Kingston upon Hull

FULL TIME

August 30, 2024


We are recruiting for a Service Advisor to join our team in Hull



About Us


Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 21 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.



Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we’re often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hear from you even if you have no experience of the automotive industry.



We offer manufacturer training for product knowledge to give you the technical skills you need to be a “top one percenter”.



You must possess an outrageous ambition to want to be the best and you won’t let anyone stop you.



This is a fabulous opportunity to join both a successful brand and family run business. We are looking for an enthusiastic individual with a desire to experience and learn more about the brand.



About You

You must be able to work as part of a team of Service Advisors in a busy, fast past and rewarding environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role.



As a Service Advisor your duties will include dealing with all customers in a professional and prompt manner, portraying a positive first impression of the Service Department. Advising Customers on technical queries and issues they may have, you will be first point of contact for booking in vehicles into the workshop for work to be carried out, informing customers of the progress of their vehicle.



You will be expected to carry out pre and post appointment customer care calls, so an ability to take on feedback and apply it is a must!

You must hold a current valid clean driving license.



What we offer:



  • 22 days annual leave, increasing with length of service.


  • Preferential rates for servicing and repairs on your family and friend’s cars.


  • A workplace pension scheme.



If you are looking to join the Automotive Industry then this is a brilliant opportunity for you, and a lifelong career choice.



Hours



Working hours will be: Mon- Friday alternate weeks 8.00 -17.30 / 8.30 – 18.00 and 1 in 3 Saturdays 8.30 -12.30





We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race,ethnicity, gender, age, national origin, religion, disability or other characteristics.


    Industry
    Automotive
    Work Experience
    0-1 year
    Salary
    £28307.63 basic on completion of Accreditation - Up to £39475.63 OTE
    City
    Hull
    Province
    East Riding of Yorkshire
    Country
    United Kingdom
    Postal Code
    HU6 7AD
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