Are you looking for a fulfilling job that makes a real positive impact?
At All Saints Support Ltd, we offer you the chance to have a positive impact on our clients, enhancing their quality of life through your support.
Job Summary:
The Service Manager - Adult Social Support is responsible for overseeing and managing the delivery of social support services to adults within the community. This role involves leading a team of support workers, Assessing, Taking on Package of Care, coordinating care plans, and ensuring that services meet the needs of clients. The Service Manager will work closely with clients, families, and external agencies to provide high-quality, person-centred care that promotes independence and well-being.
Key Responsibilities:
Leadership & Team Management:

• Lead, mentor, and supervise a team of social support workers, ensuring they provide compassionate and effective care.
• Conduct regular team meetings, performance evaluations, and provide ongoing training and development.
• Foster a supportive and inclusive work environment that encourages professional growth and high standards of service.
• Liaising with the local Authority and Social Workers to arrange meetings, Assessments and Taking on Packages.
• Building a strong team and developing a strong culture within the Organisation

Client Services & Care Coordination:

• Oversee the assessment, planning, and delivery of individualized care plans for clients
• Ensure that services are tailored to meet the diverse needs of adults, including those with disabilities, mental health issues, and other vulnerabilities.
• Maintain regular communication with clients and their families, addressing concerns and adjusting care plans as needed.

Community Engagement:

• Build and maintain strong relationships with local agencies, healthcare providers, and community organizations.
• Advocate for clients and represent the organization at community events, forums, and meetings.
• Develop and implement programs that promote social inclusion and community participation for clients.

Service Operations & Quality Assurance:

• Manage the day-to-day operations of the social support services, ensuring compliance with legal and regulatory requirements.
• Monitor service delivery to ensure it meets quality standards and achieves desired outcomes for clients.
• Implement and maintain accurate record-keeping systems, ensuring confidentiality and data protection.

Financial Management:

• Develop and manage the service budget, ensuring resources are allocated effectively and within financial constraints.
• Monitor expenditures, prepare financial reports, and identify opportunities for cost savings and funding.
• Secure and manage grants or other funding opportunities to support program sustainability

Policy Development & Compliance:

• Ensure all services are delivered in line with organizational policies, ethical standards, and relevant legislation.
• Stay informed about changes in social care regulations and best practices, implementing updates as needed.
• Conduct regular audits and evaluations of service provision, making improvements based on feedback and findings.

Reporting & Analysis:

• Prepare and present reports on service performance, client outcomes, and key performance indicators (KPIs) to senior management.
• Analyse service data to identify trends, gaps, and areas for improvement. o Collaborate with other departments to ensure integrated and comprehensive care for clients.

Qualifications:
Education:
Bachelor’s degree in business management or Equivalent.
Experience:

• Proven experience in a supervisory or management role within social services, particularly in adult care.
• Strong understanding of adult social care, including knowledge of relevant legislation and best practices.
• Experience working with diverse populations, including adults with disabilities, mental health conditions, or other support needs.
• A full UK driving licence, with access to your own vehicle, is essential for the role

About You

• You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
• You will have knowledge of legislation and guidance relating to adults with learning disabilities, Mental Health in the Community.
• You need good IT skills and experience of maintaining records to be a success in this role.
• You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
• You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
• If you have the passion for delivering high quality care and support services to people with learning disabilities, Mental Health and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you.
• Flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities.

Skills

• Excellent leadership and team management skills.
• Strong interpersonal and communication skills, with the ability to build relationships with clients, families, and community partners.
• Organizational skills and the ability to manage multiple priorities.
• Proficient in case management software and Microsoft Office Suite.

Certification

• Registration with a relevant professional body (e.g., Social Work England) if applicable.
• Relevant certifications in adult safeguarding or mental health first aid (preferred).

Work Environment:
The role involves working in both office settings and within the community, with regular visits to client homes and partner organisations.
May require occasional evening or weekend work to meet client needs or attend community events
Compensation:
£28000 per annum full-time, Permanent + benefits, including potential for flexible working hours, pension schemes, Free Parking, 28 Days Holidays including Bank Holidays.
Application Process:

• Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to edwin.n@allsaintssupport.co.uk

Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Benefits:

• Casual dress
• Company pension
• On-site parking
• Referral programme
• Relocation assistance

Flexible language requirement:

• English not required

Experience:

• Healthcare Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person