Technical Systems Analyst | S2 | Core Banking
Country: United Kingdom
Interested in part-time, job-share or flexible working? We want to talk to you!

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We have an exciting opportunity for a Technical Systems Analyst to join our Core Banking Partenon and Gravity support team who are responsible for many of the bank’s key applications.

We are a diverse team of skilled analysts and developers looking for a skilled technical support analyst with extensive experience in dealing with complex high profile incident situations as well as delivering new end-to-end solutions.

If you’re someone who’s performed a similar role already, this is the perfect opportunity to develop your career as Santander digitally transform our platforms and services to build the bank of the future.

The difference you’ll make:

• Providing technical analysis
• Provisioning Level-1 support for the numerous applications covered by the Core Banking team running on various platforms including IBM Mainframe, Linux, Oracle and Microfocus
• Providing out of hours support contributing to the 7 x 24 support provided by our teams in supporting the bank
• Analysing and reporting accurately, paying close attention to detail and reviewing quality via carrying out post implementation checks
• Explaining problems and solutions to both technical and a non-technical audience
• Being able to work on multiple items at once, prioritising with the aid of line management

What you’ll bring:

These are the essential requirements you need to be successful in this role:

• Extensive experience in IBM COBOL, JCL, and SQL
• Proven analytical and problem-solving skills
• Proven experience in Control-m and utilities
• Data analysis skills
• Proven experience in IT build development and support
• The ability to handle significant Incidents in time critical situations

It would also be nice for you to have:

• Experience of Oracle
• Experience of Unix
• Experience of Microfocus Tool Sets
• Passion for delivering high quality solutions and being a great problem solver

What else you need to know:

This permanent role is based in Unity Place – Milton Keynes.

We want our people to thrive at work and home and be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location.

We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be:

1st Stage – 30/60 minute Technical Interview
2nd Stage – 60-minute Competency Based Interview

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well as a competitive salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• £500 annual cash allowance to spend on our great range of benefits.
• Eligible for a discretionary performance-related annual bonus.
• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
• Free access to a range of digital health services, including GP.
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more.
• Voluntary healthcare benefits at discounted rates. Including : medical insurance, dental insurance, and health assessments.
• Share in Santander’s success by saving or investing in our share plans.
• Support your favourite causes through charitable giving and our community partnerships.
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

Learn more about our benefits and family friendly policies

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.