The Hospital
The New Foscote Hospital has been successfully established in Banbury for almost 40 years and has provided services and treatments to thousands of people from across the region during this time. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and experienced nursing and support teams.
Role Purpose:
We have a great opportunity for a Theatre Bookings Coordinator to join us at The New Foscote Hospital on a Full Time basis. They will support the Theatre Bookings Manager and e-RS Manager in the administration and booking of Theatre and Endoscopy capacity.
Core Responsibilities:

• Support the Theatre Bookings manager and e-RS Manager with all aspects of Theatre bookings and e-RS process.
• Coordinate the booking of Theatre capacity
• Liaising with patients to confirm bookings
• Preauthorisation of all insured patients
• Maintain a courteous and professional relationship with all colleagues, patients and consultants
• Preauthorisation of all insured patients
• Assist with e-RS reporting
• Booking appointments and procedures using the hospital Patient Management System
• Working with all departments within the hospital to ensure a smooth patient pathway.
• Role may involve some cross-site work at The Royal Buckinghamshire Hospital, Aylesbury

Key skills and attributes:

• Prior experience in theatre bookings
• Excellent communication skills (written and verbal)
• Polite telephone manner
• Ability to be proactive and use initiative
• Strong attention to detail
• Flexible and Agile – able to manage multiple priorities

In addition:

• Be accountable for own standards of work
• Respect and maintain confidentiality at all times.
• Attend appropriate training sessions to improve standard of practice.
• Attend all mandatory training sessions.
• Adhere to the hospital policies, procedures and standards.
• Attend and participate in staff meetings.
• Maintain courteous and professional relationships with all colleagues, visitors and consultants.
• Promote effective communication within all department areas.
• Support colleagues and work co-operatively to promote good team morale.
• Perform any other duties as required and deemed competent to do so.
• Actively work to maintain the standards set by The Care Quality Commission.

Key Performance Indicators:

• Results to Patient Satisfaction Surveys
• Feedback from colleagues

Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Banbury, OX16 9AE: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have prior experience in theatre bookings?

Work authorisation:

• United Kingdom (required)

Work Location: In person