Salary: c.£33,000 per annum plus benefits
Hours: 35 hours per week on a roster from Monday to Sunday
We are currently seeking Visitor Operations Supervisors, to join our Visitor Engagement team in one of the most iconic buildings in the world, St Paul’s Cathedral.
In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent customer service experience to visitors. This role will focus on conducting, supporting and supervising the operational procedures of the Cathedral floor, roster scheduling and coaching and training team members.
The successful applicant will have:
· a passion for visitor engagement and experience of delivering excellent customer experience
· demonstrable experience of coaching and training staff
· excellent communication skills
· good initiative and problem-solving skills
· experience of producing, changing and coordinating rosters
The successful applicant will also be expected to share in St Paul’s Cathedral’s commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation.
· Our holiday allowance is or 33 days inclusive of bank holidays.
· Our pension scheme allows for up to 7.5% employer contribution.
· And as you might expect we have life assurance of four times basic salary and an employee assistance programme.
We are an inclusive employer and welcome candidates from all backgrounds.
Please note that the Cathedral is open 365 days per year, therefore, the rota includes weekend and bank holiday working.
If you would like to be part of this team and think you are the perfect candidate for this role, please visit the Church of England Pathways website to apply:
https://pathways.churchofengland.org/en/jobs/st-paul-s-cathedral-visitor-operations-supervisor/1121
The closing date for applications is 23:59pm, Wednesday 18th September 2024.
Interviews will take place in week commencing 23rd September 2024.
Job Type: Full-time
Pay: £33,000.00 per year
Benefits:

• Additional leave
• Company pension
• Life insurance
• Sick pay

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 18/09/2024
Reference ID: RHRVOS0924