United States Job Openings

Jackson County, OR

8526 - Program Manager VIII (Health & Human Services)

Medford

FULL TIME

October 13, 2024

Job Description

Jackson County Employment Opportunity!

Jackson County Health & Human Services is recruiting for a Program Manager to assist the Department Director and Division Managers with daily operations, including fiscal requirements, strategic planning, process evaluation and quality improvement. This position will also be responsible for compliance and other special projects.

Jackson County strives to recruit, hire and retain the best employees!

Pre-Employment Requirements and/or Preferences

  • Bachelor’s degree in sociology, business, or human services or Master’s degree in business, public administration, health administration is preferred and,
  • At least six years of progressive leadership and management experience, with five years of experience in human services, a governmental setting, project management and/or a certificate in project management and oversight is preferred.
  • Submit transcripts, if using college education to meet educational minimum requirements.
  • Must pass a criminal background and credit check prior to hire.
  • Submit an acceptable DMV certified court print prior to hire. Click on the following link to review Jackson County's requirements for an acceptable driving record (Download PDF reader).
  • Pass a pre-employment drug screen, which includes screening for Marijuana. Click on the link to review Jackson County's Drug-Free Workplace Policy (Download PDF reader).
  • The is a non-represented position. (Management/Confidential)

Job Duties and Requirements
I. Position Summary
Plans, organizes, and manages the development, implementation, and on-going operation of one or more large and highly professional or specialized programs. Initiates and implements strategic and management activities to maintain a varied and complex program, manages and administers funds, directs a comprehensive program of needs assessment, evaluation and analysis, provides community and regional leadership and support.

II. Supervision Exercised
Acts as a supervisor to various classifications.

III. Examples of Essential Position Duties


  • Initiates, implements, and directs strategic plans to assure support, development, and coordination of a continuum of comprehensive services responsive to the needs of special populations within the area of assignment.
  • Provides leadership and direction and develops short and long-range plans, goals, and objectives for assigned program; identifies services design and delivery option; review and updates plans to reflect changing conditions and regulations.
  • Establishes, implements, and updates policies, procedures, guidelines, and standards for the efficient and effective operation and maintenance of assigned program, assuring compliance with applicable legal requirements and county policies and goals.
  • Manages the budget and all fiscal records for the program; prepares annual operating budget and amendments, agency cost allocation plans, and related funding request; monitors and documents all revenues and expenses.
  • Selects, supervises, and evaluates assigned staff. Establishes work rules and performance standards, conducts performance evaluations and initiates and implements disciplinary actions as warranted. Resolves grievances and other sensitive personnel matters. Provides for the training and motivation of subordinates in order to make full use of individual capabilities and to meet changing system demands.
  • Manages the preparation of applications for federal, state, and local grant agencies and for funding sources; assures compliance with grant requirements, directing the preparation of required reports.
  • Manages on-going comprehensive needs assessment, audits, program evaluation, and special studies as required, to assure program compliance with legal requirements.
  • Manages and participates in the coordination of assigned program planning and development activities and service delivery strategies among local agencies and organizations, other county departments, private service organizations, schools, citizens groups, community coalitions, advisory boards and committees, and other organizations as necessary.
  • Manages the administration of service contracts, including authorizing payments for services, monitoring for compliance with the contract and implementing corrective action as necessary.
  • Acts as advocate to state, federal, and local officials and community based organizations to expand their support of the special populations serviced by assigned program area.
  • Represents the county and promotes community awareness of and participation in assigned program by providing information and education to citizens, schools, agencies, business, industry, and other community groups; makes presentations and speaks before a variety of audiences to present program goals, objectives, and activities.
  • Serves as key liaison for the program and directs the resolution of inquiries, problems, complaints, or emergencies affecting availability or quality of services. Responds to the most sensitive or complex inquiries or service complaints.
  • Interprets complex and detailed federal and state regulations to ensure program and planning compliance, and provides, or oversees the provision of technical assistance and/or training to agency staff, volunteers, contractors, and service providers.
  • Serves as key administrative and professional staff for advisory boards and commissions; supervises employees providing staff support to boards and committees.
  • Analyzes program effectiveness and recommends improvements to existing services, equipment, and operating systems; researches, analyzes, and evaluates new developments in assigned area and works to expand existing program and services; develops and recommends new programs and program modifications.
  • Develops and maintains a record-keeping system that provides for the proper evaluation, control, and documentation of assigned operations; may include client tracking and complex management information systems.
  • Adheres to County and departmental policies and procedures as well as safe work practices, policies and procedures.
  • Develops and maintains effective working relationships with other staff, public officials, the general public and representatives of other agencies.
  • Attends and participates in required trainings.
  • Has regular and reliable attendance.
  • Working irregular hours is required.
  • Performs other related duties as assigned.
IV. Knowledge, Skills and Abilities
  • Thorough knowledge of principles and practices of program management and administration, including budget development, monitoring and evaluation, strategic planning, grant acquisition, and administration and contract negotiating.
  • Knowledge of the application and interpretation of federal, state, and local rules, regulations, codes, and ordinances as they relate to area of assignment.
  • Knowledge of modern management principles and practices.
  • Knowledge of practices, principles, and techniques of public administration and the organizational structures and functions of governmental entities and agencies.
  • Ability to prepare, research, develop, and administer plans based on survey and analysis of data, citizen participation, and agency consultation.
  • Ability to set work priorities and train, direct, motivate, and evaluate the work of assigned staff.
  • Ability to apply judgment and discretion in resolving problems and interpreting policies and regulations.
  • Ability to develop, organize, and oversee work programs, including monitoring budgets and funding, work schedules, contract administration, grant requirements, and progress reviews.
  • Ability to effectively respond to and reconcile competing interests of governmental entities, community organizations, service providers, contractors, and public representatives as they affect the planning and operation of programs.
  • Ability to develop and maintain effective working relationships with other staff, public officials, the general public, and representatives of other agencies.
  • Ability to communicate effectively, both orally and in writing, and to make effective public presentations of technical, complex, and often controversial information.
  • Ability to establish and maintain accurate records of assigned activities and operations.

V. Minimum Requirements (Performance of the essential duties of this position includes the following requirements, physical demands and/or working conditions)

Education and Experience
  • Bachelor's degree in relevant field of assignment, Master's degree preferred AND six years of progressively responsible professional experience in program administration, with five years in area of assignment including supervisory or managerial experience; OR
  • Any combination of education and experience which provides the applicant with the desired skills, knowledge, and ability required to perform the job.

Licenses, Certificates and Other
Valid Oregon State Driver's License with an acceptable driving record. Professional licenses and certificates may be required for specific positions.

Physical Demands (Performance of the essential duties of this position includes the following physical demands and/or working conditions)
Typically requires climbing, stooping, kneeling, crouching, reaching, standing, walking, sitting, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Occasionally requires exerting up to 20 pounds of force to move objects. Minimum physical effort is required. Some positions require driving and travel.

Working Environments
Work is generally performed in an office environment and may include exposure to disruptive people.

VI. Additional Information
This classification description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and change from time to time based upon matters such as, but not limited to, variations in the shift, work demands, seasons, service levels and management's decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification.

Equal Opportunity Employer
JACKSON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Jackson County does not discriminate on the basis of race, religion, color, sex, age, national origin or disability. Women, minorities and the disabled are encouraged to apply. Upon request, special accommodations and/or assistance will be gladly provided for any applicant with sensory or non-sensory impairments. Because of the Immigration Reform Act of 1986, persons hired by the County must be able to present acceptable documents verifying identity and authorization to work in the United States. For a copy of Jackson County's Equal Employment Opportunity Plan, visit our web site at www.jacksoncountyor.gov or call 541-774-6036.



Jackson County Benefit Summary - Management/Confidential Employee

Jackson County provides an excellent, generous and comprehensive benefits package for eligible employees and their dependents, as applicable.

This overview provides highlights of the comprehensive benefits package Jackson County management/confidential employees receive. If any statement conflicts with the applicable plan documents, Codified Ordinance, and/or Jackson County policies, the applicable documents will govern.

Insurance

Health Insurance – As of July 1, 2024 Regular full-time employees and their eligible dependents receive medical insurance, including prescription and chiropractic, dental, and vision coverage at a cost to the employee of $22.82 per paycheck ($49.45 per month) toward the monthly composite premium. Regular full-time employees may not waive coverage. Regular part-time employees may enroll in the full plan, with a prorated composite premium depending on their full-time equivalent (FTE), or may elect to waive benefits. Coverage begins on the first of the month following an employee’s date of hire.

Hinge Provided through Regence, Hinge is an online virtual Physical Therapy benefit for all employees and their dependents enrolled in the health insurance plan. This online virtual service will work around your schedule in the comfort of your own home, and there is no cost to the employee.

Wellness Center by Care ATC – In addition to health insurance, certain primary care medical services, lab services, and prescription medications are offered at no out-of-pocket cost for the employee who is enrolled in the County’s health insurance plan, and their eligible dependents at the wellness center.

Group Life Insurance and Accidental Death and Dismemberment – Fully funded for regular full-time employees (prorated for regular part-time employees), the benefit is equal to two times the employee’s annual salary rounded to the next higher $1,000, to a maximum of $500,000. Insurance in excess of $50,000 is a taxable benefit.

Long-term Disability – Fully funded for regular full-time employees (prorated for regular part-time employees), employees are eligible the first of the month following date of hire. The benefits are payable after a waiting period of 60 days at a rate of 66 2/3 percent of base salary, up to a maximum monthly benefit of $12,000.

Voluntary Accidental Death and Dismemberment – Regular employees may choose to participate in additional AD&D coverage through payroll deduction, and have the choice of plan and coverage amounts.

Voluntary Life Insurance – Regular employees may choose to participate in additional Life Insurance coverage through payroll deduction, and have the choice of coverage amounts.

Leaves

Vacation – Regular full-time employees earn vacation leave at a rate of 17 to 33 days annually depending upon years of County service and position band. Regular part-time employees accrue vacation leave on a prorated basis. Employees can carry forward up to three times the annual vacation accrual (prorated for part-time employees). Vacation leave cannot be used during the first six full months of regular employment. Twice per fiscal year, employees may request to be paid for vacation accruals, provided specific requirements are met.

Years of ServiceAnnual Vacation Accrual
Pay Band 1 – 5
0 to 5 yrs 17 days (5.24 hrs/pp)
Over 5 - 10 yrs 20 days (6.16hrs/pp)
Over 10 - 15yrs 23 days (7.08hrs/pp)
Over 15 - 20yrs 26 days (8.00hrs/pp)
Over 20yrs 29 days (8.93hrs/pp)

Sick Leave – Regular full-time employees earn sick leave at the rate of 3.70 hours per pay period (12 days annually), which starts to accrue during the first pay period and may accrue without limit. Regular part-time employees accrue sick leave on a prorated basis. Accrued sick leave may be used as soon as it is accrued.

Holidays – Regular full-time employees receive ten paid holidays annually (prorated for regular part-time employees), New Year’s Day, Martin Luther King, Jr’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. Holidays that fall on a Saturday will be observed on the previous Friday and holidays that fall on a Sunday will be observed on the following Monday.

Sheriff Management Employees Only – In lieu of holidays, each regular full-time employee receives, on July 1, a block of 12 days (96 hours), and they are prorated for regular part-time employees. Employees hired after July 1 will have holiday hours assigned on a prorated basis. Unused holiday hours at the end of the fiscal year cannot be carried forward. Holiday hours remaining at the end of the fiscal year will be paid to the employee at the employee’s regular rate of pay.

Personal Leave – Each fiscal year on July 1, full-time regular employees (except Sheriff management employees) receive one personal leave day (eight hours; prorated for regular part-time employees based on the position’s FTE as of July 1). Employees must be employed on July 1 to be eligible to receive the personal leave day. Personal leave is used in 15 minute increments. If it is not used, it does not roll over to the following year.

Retirement

Oregon Public Employees’ Retirement System – Jackson County participates in the State of Oregon Public Employees’ Retirement System (PERS). PERS has Tier One, Tier Two, and the Oregon Public Service Retirement Plan (OPSRP) pension programs, as well as the Individual Account Program (IAP). Tier One covers members hired before January 1, 1996; Tier Two covers members hired between January 1, 1996 and August 28, 2003; and OPSRP covers members hired on or after August 29, 2003.

IAP contains all member contributions (6% of covered salary, currently County-paid) made on or after January 1, 2004. The legislature created the IAP in 2003 to provide an individual account-based retirement benefit for new workers hired on or after August 29, 2003, and for Tier One/Tier Two members active on or after January 1, 2004. The IAP benefit is in addition to the member’s other retirement program benefit (i.e., Tier One, Tier Two, or OPSRP). Employees are automatically vested in their IAP account when their account is established.

IAP Redirect - Per Senate Bill 1049 (2019) contributions remain at the rate of 6% however, a portion of that 6% is redirected to the Employee Pension Stability Account (EPSA). 2.5% is redirected for the Tier 1 and Tier 2 members and 0.75% is redirected for OPSRP members. The rest of the county-paid contribution is directed to the employee’s IAP. Employee’s may choose to make voluntary contributions for the amount of the redirect through the Oregon PERS Online Member Services (OMS) at www.oregon.gov/PERS.

Salary Limit - Beginning January 1, 2020, SB 1049 changed the definition of “salary” for PERS purposes and created new limitations on annual and monthly “subject salaries.” Your salary is used to determined member Individual Account Program (IAP) contributions, employer contributions to fund the pension program, and the final average salary used in calculating retirement benefits under formula methods. The 2022 limit $210,582 per year. The limit is prorated when members work fewer than 12 months in a calendar year.

OPSRP is designed to provide approximately 45 percent of an employee’s final average salary at retirement (for a general service member with a 30-year career or a police and firefighter member with a 25-year career).

OPSRP General Service: Unless employees are in a police or firefighter position, they are considered a general service member. In addition to other retirement programs or any social security benefit, when employees retire, if vested, PERS will calculate monthly benefit using the following formula:

1.5 percent x years of retirement credit x final average salary. Normal retirement age for general service members is age 65, or age 58 with 30 years of retirement credit.

General Service Benefit Calculation Example (employees can estimate benefits using any number of years and any final average salary)

Final average salary: $45,000
Retirement credit: 30 years as an OPSRP member
30 (years) x 1.5 percent = 45 percent
45 percent x $3,750 (final average monthly salary) = $1,687.50
Single Life Option monthly benefit = $1,687.50 ($20,250 annual benefit)

OPSRP Police and Firefighter (P&F): To be classified as a P&F member at retirement, employees must have been employed continuously as a P&F member for at least five years immediately preceding their retirement. In addition to other retirement programs or any social security benefit, when employees retire, if vested, PERS will calculate monthly benefit using the following formula:

1.8 percent x years of retirement credit x final average salary. Normal retirement age for P&F members is age 60, or age 53 with 25 years of retirement credit.

P&F Benefit Calculation Example (employees can estimate their benefit using any number of years and any final average salary)

Final average salary: $45,000
Retirement credit: 25 years as an OPSRP member
25 (years) x 1.8 percent = 45 percent
45 percent of $3,750 (final average monthly salary) = $1,687.50
Single Life Option monthly benefit = $1,687.50 ($20,250 annual benefit)

Voluntary Deferred Compensation Program – Jackson County offers regular employees the option to enroll in IRS Section 457 Deferred Compensation Retirement Plans. The employee defers compensation through voluntary payroll deductions into this supplemental retirement plan. The 457 plan is a separate retirement plan from PERS.

Other Benefits

Voluntary Direct Deposit – An employee may choose to have their payroll check automatically deposited into their bank account. Employees can choose up to four accounts to receive direct deposit funds. Most banks allow participation of this program.

Voluntary Flexible Spending Account (FSA), Section 125 Plan – The FSA is a tax-free regular employee-funded account. Regular employees may choose to participate in pre-tax health insurance premiums, out-of-pocket unreimbursed eligible health care expenses, dependent care expenses, and qualified transportation expenses, in order to have “before-tax” dollars deducted from their paychecks.

Employee Assistance Program (EAP) – The County has a fully-funded Employee Assistance Program (EAP) to offer. The EAP is a FREE and CONFIDENTIAL benefit that can assist you and your eligible family members with personal problems, large or small. The EAP provides confidential services to help people privately resolve problems that may interfere with work, family, and life. The EAP is offered to regular employees, their dependents, and any household members. Services include up to four face-to-face counseling sessions per year, 24/7/365 access to crisis counselors, and convenient access to on-line consultations with licensed counselors.

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