Nasen

California Clearinghouse Program Assistant

Tacoma

FULL TIME

October 12, 2024

Dave Purchase Project (DPP) is a not-for-profit 501(c)(3) organization whose mission is to facilitate
disease prevention. DPP is dedicated to the creation, expansion and continued existence of syringe
exchange programs (SEPs) as a proven method of stopping the transmission of blood-borne
pathogens in the injecting drug using community. DPP is also dedicated to empowering vulnerable
populations by providing them with the knowledge and resources to enable them to make informed
choices regarding their healthcare options.


Locally, DPP operates the Tacoma Needle Exchange (TNE) the first legally-sanctioned Syringe
Exchange Program in the United States. TNE provides Tacoma and Pierce County residents with
access to harm reduction education and resources, care coordination, insurance enrollment, wound
care clinics, HIV/HCV testing, and new clean injection supplies.


Our national efforts are conducted through our Buyers Club, a harm reduction clearinghouse that
leverages the economic power of SEP’s throughout the United States, Puerto Rico, and the US
Virgin Islands to ensure equitable access to low-cost harm reduction supplies, technical assistance,
and science-based best practices for all SEPs regardless of their size or budgets.


Our agency was created, and continues to operate, with the understanding that meeting people
“where they are” is the most effective method of reducing the negative consequences associated
with drug use. We provide all of our services free of charge in a non-judgemental manner. Dave
Purchase Project encourages a collaborative environment where staff often work in teams and are
expected to be proactive in their work. Staff are expected to actively participate in the improvement
of service delivery and the development of programs.



The California Clearinghouse Program Assistant has the primary responsibilities of placing orders

and assisting with customer service. The Program Assistant will interact with customers, assisting
and maintaining customer care to ensure all programs in the Clearinghouse receive products and
responses in a timely and meaningful manner. Please not this position is hybrid (but only upon completion of training.)


Responsibilities:


  • Monitor email for customer orders and place orders with appropriate vendors
  • Deal with routine customer service issues
  • Add orders to appropriate tracking sheets as they are placed
  • Assist in monitoring tracking sheets and budget projections
  • Enter and fill Mc Kesson bills received
  • Box and mail items as needed
  • Perform customer-requested edits to both public and internal directories
  • Travel to California annually for program site visits and conferences
  • Other duties as assigned


Qualifications:

  • Interest in harm reduction philosophy
  • Excellent verbal, written, and oral communication skills
  • Strong interpersonal skills to interact with a diverse population
  • An appreciation of diversity and the benefits of a commitment to cultural awareness
  • Ability to maintain confidentiality concerning business and customer matters
  • Ability to work efficiently and effectively
  • Proficiency with Microsoft Excel preferred
  • Proficiency with Google Suite preferred
  • Proficiency with Quick Books preferred


Requirements:
  • Must have a valid driver’s license
  • Completion of:
    • Tuberculosis screening no more than 30 days after hire. 3 days after hire if providing direct service to participants.
    • Influenza vaccination required for direct service staff within 30 days of hire.
    • CPR/FIRST AID training no more than 30 days after hire.
    • HIV/AIDS 7-hour training no more than 30 days after hire.
    • Annual trainings (online/in-person) as assigned by supervisor.
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