United States Job Openings

FirstService Residential

Access Control Staff

Surprise

PART TIME

November 4, 2024

Job Overview:
The on-call Access Control Staff member will help to manage and monitor traffic entering the gated community. You will play a key role in ensuring a welcoming and safe environment while adhering to access control protocols. This person will cover any shifts as needed throughout the week.
Compensation: $18+ per hour
First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities:

Greet and assist residents, guests, and vendors with professionalism and courtesy
Monitor entry and exit points, ensuring authorized access
Maintain an accurate log of all visitors and personnel entering and exiting the premises
Respond promptly to alarms and incidents, escalating to appropriate authorities as necessary
Conduct routine property tours to ensure safety and compliance
Collaborate with management on access control procedures and policies
Assist in the development and training of staff on access control measures
Prepare incident reports and document access control activities
Use surveillance equipment and monitoring systems to enhance community safety

Skills and Qualifications:

Strong observational skills and attention to detail
Excellent verbal and written communication with a focus on customer service
Ability to remain calm and composed in stressful situations
Familiarity with computer, smartphone/tablet usage, and monitoring systems
Valid driver's license

Education and Experience:

High school diploma or equivalent preferred

Physical Requirements:

Stand for long periods and patrol the premises
Capable of walking throughout the property

Work Location: Sun Village Community Association; 17300 N Sun Village Parkway Surprise 85374
Work Hours: Part time, on-call as needed; Typical shift from 3p - 11p
What We Offer:

Paid sick time
Dental and vision plans
Supplemental accident, critical illness, hospital indemnity
Short and long term disability
Identity theft, legal services
Pet insurance
Employee Assistance Plan

About Us:

First Service Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with First Service Residential.

To learn more about our company and culture, visit https://www.fsresidential.com/arizona/
Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

First Service Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with First Service Residential are contingent upon a satisfactory background check.

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