CSR - Customer Service Representative - United States Job Openings

United States Job Openings

Bridge City Co.

CSR - Customer Service Representative

Kansas City

FULL TIME & PART TIME

October 9, 2024

As a Customer Service Specialist, you will be at the forefront of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency and professionalism.
Customer Service Specialist Qualifications:

Superior verbal & written communication skill-sets
Possess exceptional client association and interaction capabilities
Upbeat & outgoing mindset with positive energy
Interacts successfully with individuals and also teams
Maintains fruitful customer connections
Prior customer service or sales experience
Interacts successfully along with all amounts of management as well as staff members
Team player
High school diploma or equivalent
1 year prior sales coordination or customer support experience
Applicants must be currently authorized to work in the United States

Customer Service Specialist Tasks & Duties

Uphold our customer connect initiative
Train/retrain on standard operating procedure
Give feedback to account managers
Process customer surveys
Specific customer PO processing
Analyze customer needs and provide appropriate solutions
Handle customer inquiries, complaints, and escalations in a professional manner
Maintain accurate and detailed records of customer interactions
Other tasks & duties as assigned

In order to apply, please submit an up-to-date resumé or profile.
Job Types: Full-time, Part-time
Pay: $18.17 - $22.72 per hour
Benefits:

401(k)
Health insurance
On-the-job training

Shift:

8 hour shift
Day shift

Work Location: In person

We regret to inform you that this job opportunity is no longer available as it has expired

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