United States Job Openings

United Site Services
Customer Care Representative
Westborough
FULL TIME
November 19, 2024
- Demonstrate strong safety awareness and leadership
- Hold professionally engaging verbal (phone) and written (e-mail, chat) conversations
- Professionally answer a high volume of inbound calls within performance guidelines
- Answer all e-mail contacts within performance guidelines
- Meet Quality Assurance Standards
- Meet KPI's as set by Supervisor
- Uncover opportunities to offer additional products to all customers that meet their business needs
- Follow-up on all customers' needs and manage accordingly through identification, qualification and follow through
- Maintain highest quality, long-term partnerships with all USS customers
- Maintain a comprehensive knowledge of all USS products and services: act as the subject matter expert
- Clearly communicate and coordinate with various departments and systems within the company to ensure customer requests are handled appropriately and in a timely fashion.
- Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries
- Produce quotes and work orders through company systems
- Reduce escalations and outward transfers, promoting one call resolution
- Accept feedback positively
- Ensure customer's needs are met while adhering to the USS sales process
- Adhere to all company policies, scheduled breaks, and lunch periods
- Document sales activities and leverage business intelligence through Salesforce.com
- Demonstrate desire to succeed and win as well as grow career opportunities
- Demonstrate Polite and Positive Professionalism in all work-related activities
- Demonstrate desire to provide a world class customer experience
- Recognize peers for outstanding work utilizing USS Achievers
- Champion, demonstrate, and uphold our values: Easy, Safe, & Clean
- Perform other duties as assigned
EXPERIENCE
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
- Strong PC proficiency (Microsoft Office, Salesforce, etc.)
- Time Management, Organization, and Excellent follow up skills
- Strong written and verbal communications
- Decision Making and Problem Solving
- Ability to navigate company systems and tools efficiently
- Teamwork with all sales channels and operations
- Quality listening and communication
- Time Management
- Organization
- Excellent follow through and follow up skills (leads, issue resolution, etc.)
- Sit while answering phones or reply to emails
- Use hands and fingers to handle, control or feel objects tools or controls
- Repeat the same movements when entering data
- See details of objects that are less than a few feet away
- Speak clearly so listeners can understand
- Understand the speech of another person
- Focus on one source of sound and ignore others
- Hear sounds and recognize the difference between them
- See differences between colors, shades and brightness
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Long-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
New Job Alerts

Kampgrounds Of America
YEL - MAINTENANCE ENGINEER
West Yellowstone
November 19, 2024
View Job Description
Anytime Fitness - Milwaukee, WI
Anytime Fitness - Personal Training Manager
Milwaukee
November 19, 2024
View Job Description
ValidaTek, Inc.
Senior Program Manager
Kearneysville
FULL TIME
November 19, 2024
View Job Description


State of Colorado Job Opportunities
Data and Technology Governance Manager
Denver
FULL TIME
November 19, 2024
View Job Description
PowerSchool Group LLC
Senior Account Manager, Strategic Sales TEXAS
FULL TIME
November 19, 2024
View Job Description
Cadence Education
Preschool Lead Teacher
North Aurora
FULL TIME
November 19, 2024
View Job Description
The County of Santa Clara
Deputy Sheriff - Lateral
Santa Clara
FULL TIME
November 19, 2024
View Job DescriptionLooking for similar job?

Victoria's Secret
Customer Experience Lead-The Citadel
Colorado Springs
FULL TIME
October 12, 2024
View Job Description
Delta Air Lines, Inc.
Ticket/Gate Agent (Customer Service Agent) - BZN
Bozeman
FULL TIME
October 10, 2024
View Job Description
Destination Pet LLC
Customer Service Representative
Chicago
PART TIME
October 11, 2024
View Job Description
Capital One
Manager, B2B Customer Success - Capital One Software - (Remote)
FULL TIME
October 12, 2024
View Job Description
BCFORWARD TECHNOLOGIES PRIVATE LIMITED
Customer Service Representative
Elk Grove Village
FULL TIME & CONTRACT
October 10, 2024
View Job DescriptionSee What’s New: United Site Services Job Opportunities

United Site Services
Customer Care Representative
Westborough
FULL TIME
November 19, 2024
View Job Description
United Site Services
Specialist Solutions Group
Westborough
FULL TIME
November 19, 2024
View Job Description


United Site Services
Route Service Driver Non CDL
Glen Burnie
FULL TIME
October 26, 2024
View Job DescriptionNew Job Alerts

Kampgrounds Of America
YEL - MAINTENANCE ENGINEER
West Yellowstone
November 19, 2024
View Job Description
Anytime Fitness - Milwaukee, WI
Anytime Fitness - Personal Training Manager
Milwaukee
November 19, 2024
View Job Description
ValidaTek, Inc.
Senior Program Manager
Kearneysville
FULL TIME
November 19, 2024
View Job Description


State of Colorado Job Opportunities
Data and Technology Governance Manager
Denver
FULL TIME
November 19, 2024
View Job Description
PowerSchool Group LLC
Senior Account Manager, Strategic Sales TEXAS
FULL TIME
November 19, 2024
View Job Description
Cadence Education
Preschool Lead Teacher
North Aurora
FULL TIME
November 19, 2024
View Job Description
The County of Santa Clara
Deputy Sheriff - Lateral
Santa Clara
FULL TIME
November 19, 2024
View Job Description