Apply for Customer Relations Mail Clerk Role at Colonial Savings, F.A.

United States Job Openings

Colonial Savings, F.A.

Customer Relations Mail Clerk

Fort Worth

FULL TIME

October 16, 2024

Company: Colonial Savings
Job Title: Customer Relations Mail Clerk
City: Fort Worth State: Texas

Customer Relations Mail Clerk

Job Description

The Customer Relations Mail Clerk will be responsible for the processing and delivery of inbound and outbound mail within Mortgage Servicing.
Responsibilities include:

Receive incoming mail including USPS, Fed Ex, UPS, etc.
Sort incoming mail
Identify mail to corresponding loan number in servicing system
Scans, uploads, and distributes mail through internal program directly to individuals or departments as addressed
Identifies documents received and forwards to proper departments
Separate mail and deliver to appropriate staff within Mortgage Servicing
Maintain highest levels of customer care while demonstrating a friendly and cooperative attitude
Report any issues related to mail or scanning to management
Participate in special projects and other duties as assigned

Job Requirements

1+ years of Mail Room experience
Familiarity with Mortgage Servicing documents
MSP (mortgage servicing system) experience preferred
Data entry and 10 key
Customer service oriented
Strong communications skills
Filing and researching skills
Strong attention to detail
Proficient computer skills
Ability to work at a fast pace and maintain accuracy

This position offers a full range of benefits including Health, Dental, and 401k.
Equal Opportunity Employer
M/F/Disability/Vet.
Founded in 1952 as Fort Worth Mortgage Corporation, today Colonial is a national, multi-service financial institution headquartered in Fort Worth, Texas. A federally chartered thrift, Colonial is one of the largest servicers of residential mortgage loans in the United States, with a servicing portfolio of $20 Billion. Colonial operates a network of six consumer/commercial banks located throughout North Central Texas.
Member FDIC | Equal Housing Lender | NMLS ID 401285

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Job Snapshot

Employee Type

Full-Time

Location

Fort Worth, TX (Onsite)

Job Type

Admin - Clerical

Experience

Not Specified

Date Posted

10/11/2024

Job ID

3585/4827/17252

We regret to inform you that this job opportunity is no longer available as it has expired

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