United States Job Openings
KFC
Customer Svc Team Member
Leeds
FULL TIME
November 4, 2024
Key Responsibilities (what TMs do)
Step Change Thinker
- Needs little guidance in solving problems
- Trains on their core position using the Learning Zone
- Role models How We Win Together (HWWT²) and Achieving Breakthrough Results (ABR) culture within their restaurant
- Demonstrates take the hill teamwork with fellow team members by helping others when they need it
- Believes in all people by treating others fairly and with respect
- Recognizes others for a job well done
- Demonstrates positive energy at all times
- Role models customer mania and has a passion for winning by following standards: CHAMPS, CFF (Cleanliness, Friendliness, Food) and executing BLAST (Believe, Listen, Apologize , Satisfy, Thank)
- Greets each customer with a smile
- Creates a winning experience for every customer
- Goes for breakthrough results by suggestive selling
- Knows restaurant and shift goals and works to achieve them everyday
- Follows food & safety procedures and reports any issues to the Manager on Duty and/or RGM
- Focuses on achieving excellence in current role as a foundation for bigger responsibilities
- Arrive at work on time
- Flexible scheduling
- Follows procedures regarding operation of restaurant equipment (including fryers, ovens, etc.)
- Able to lift up to 25 lbs and carry up to 30 feet
- Able to push/pull up to 90 lbs up to 30 feet
- Able to stand and walk for a majority of work shift
- Follows cash handling safety and security procedures
- Adheres to company and City/State/United States safety requirements
- Knowledge of and compliance with company policies and processes
Brand: KFC
Address: 1816 Ashville Road NE Leeds, AL - 35094
Property Description: D241003-KFC-Leeds, AL
Property Number: 000003
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