United States Job Openings
Sephora
District Manager - MD/DE/PA District
Towson
FULL TIME
October 16, 2024
Location Name: MD-Towson (0152)
Address: 825 Dulaney Valley Road, Towson, MD 21204, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Retail Operations
Remote Eligible:Market Based
Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity:
POSITION SUMMARY
Manage and maximize business strategies for a district consisting of approximately 12-15 stores. The District Manager is accountable for recruiting and developing their management and store teams, ensuring maximum profitability and compliance with company objectives and policies while focusing on the improvement of the client’s experience.
POSITION RESPONSIBILITIES
- Develop strategies to maximize sales potential by accurately forecasting sales, ensuring that the staffing plans are in alignment with the business trends, and adjusting payroll accordingly.
- Create action plans to increase profit and control variable expenses by evaluating the P&L monthly.
- Understand the competitive retail landscape within the District and create opportunities to address business challenges.
- Provide recommendations to the Regional VP/Regional Director for existing and new growth opportunities.
- Be innovative within the district and share best practices to impact the performance of the entire organization.
- Ensure that stores maintain and follow standard operational procedures, loss prevention policies and human resource guidelines.
- Conduct store visits with the Store Directors and Specialists to evaluate and identify business opportunities to improve sales growth, profitability and client service.
- Establish relationships with key FSC partners to ensure that your District’s needs are met and sales and profitability are maximized.
- Ensures a strong bench of candidates by networking, recruiting, interviewing and selecting all management level candidates.
- Executes succession plans to build bench and support company growth.
- Ensure that Store Directors, Specialists, and Cast Members are trained in product knowledge and all required company training modules.
- Appraise and acknowledge performance by delivering annual performance appraisals and merit increases.
- Train, coach, motivate and lead the teams to deliver outstanding client service standards.
- Provide strategies and opportunities for retention by conducting monthly one-on-one conversations with Store Directors and creating individual development plans for their continued growth.
- Manage with integrity and honesty to support the Sephora culture and demonstrate and embrace our Company Values when interacting with company personnel and all outside brands and vendors.
- Partner with Human Resources to conduct climate surveys; assess, and resolve all employee relations issues.
- Support and collaborate with District Trainer to create a cohesive education strategy that meets company objectives and is tailored to individual store requirements.
- Be innovative within district and share best practices to impact the performance of the entire organization.
- Take initiative to make a difference in the organization. Challenge the status quo!
REQUIREMENTS
- 3 – 5 years multi-store management experience in a highly complex, fast paced business environment.
- Exceptional leadership and influential skills.
- Excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- Proven ability to lead and build top performing teams.
- Proven ability to meet/exceed sales and profit goals.
- Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- Ability to work a flexible schedule to meet the needs of the business.
- Travel required 50-75%.
- Proficient in basic computer skills including Windows, Word, and Excel.
- Proven ability to manage time to execute multiple tasks and changing priorities.
While at Sephora, you’ll enjoy…
-
The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with. - The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
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