United States Job Openings

Sephora

Product Manager, Digital Shop Path

San Francisco

FULL TIME

October 16, 2024

Job ID: 257274
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Remote Eligible:Yes

Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:
Your role at Sephora... As our Product Manager, Digital Shop Path, you will deliver the most innovative digital Shop Path experience in Beauty. In this role, you will collaborate with business, design, UX and development teams to define our Shop Path strategy, decreasing friction, removing obstacles, and building a first-class, personalized experience across our website, i OS and Android apps.

This position has a high level of exposure throughout the digital organization. The candidate must demonstrate strong leadership and influence with the ability to communicate a clear product vision to both business and technical partners.

Your responsibilities include:

Support overarching Shop Path product strategy, identifying and prioritizing business desires and other opportunities to maintain our position as the market leader in online Beauty.
Collaborate with key business and tech stakeholders, balancing competing interests and needs across the organization to arrive at a clear vision, communicating effectively and aligning various partners along the way.
Collaborate with Client Experience, Site Production, Marketing, Loyalty, and other teams to deliver projects that make Sephora’s digital experiences seamless and enjoyable.
Partnering with Engineering, identify implementation options, and guide business partners on recommendations and prioritization.
Drive requirements from concept through launch while partnering with both internal Sephora Engineering resources and external development partners and vendors.
Manage the day-to-day activity of troubleshooting and prioritizing Shop Path related incidents and bugs.
Maintain a healthy, groomed backlog of Shop Path related user stories.
Assess technical questions and partner with Engineering and/or vendor(s) where needed to reach a resolution.
Develop project’s success metrics and ensure ability for on-going monitoring of post-launch results through analysis and reporting.
Create and maintain comprehensive documentation throughout the product lifecycle, including Product status updates, training materials, release notes, and user guides.
Drive continual product improvements and inform the product roadmap with innovative ideas based on ongoing user research (qualitative & quantitative), market/competitive analysis, and Client Conversion performance metrics.
Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

We would love to hear from you if…

5+ years of experience in product management with a successful history of launching highly effective products for large transactional websites, or comparable experience in a related field.
Proven experience in optimizing user interfaces and improving user experience on both web and mobile platforms.
Familiarity with front-end development technologies and principles, and ability to work closely with technical teams to implement features that enhance the shopping path.
Demonstrated experience with agile development cycles and release processes, with the ability to adapt to changing priorities and business needs.
Experience using JIRA and agile methodologies, with the ability to maintain flexibility regarding changing priorities and needs.
Data-driven decision making and experience conducting and interpreting qualitative and quantitative user research.
Prior experience in an e-commerce environment would be beneficial, with a focus on optimizing the shopping path to drive conversions and improve customer satisfaction.
Experience representing the voice of client or voice of stakeholders.
Strong communication and negotiation skills, with the ability to effectively collaborate with both business and technical teams.
Innate understanding of customer needs and behaviors, and ability to identify and articulate opportunities for improvement in the client journey.
Proven ability to meet critical deadlines while maintaining strong relationships with internal teams and vendor partners.
Proficient in Product Roadmap Planning tools, such as Aha!, to manage, communicate and execute on your domain’s roadmap.
Technical acumen including understanding of software development processes and technologies and ability to communicate effectively with engineering teams and understand technical constraints.
Data-driven and problem-solving focused, leveraging data, client feedback, and creative thinking to solve difficult client and business problems.

The annual base salary range for this position is $123,480.00 - $137,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy…

The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

New Job Alerts

Kampgrounds Of America

YEL - MAINTENANCE ENGINEER

West Yellowstone

November 19, 2024

View Job Description

Anytime Fitness - Milwaukee, WI

Anytime Fitness - Personal Training Manager

Milwaukee

November 19, 2024

View Job Description

ValidaTek, Inc.

Senior Program Manager

Kearneysville

FULL TIME

November 19, 2024

View Job Description

Cadence Education

Preschool Bus Driver

Southaven

FULL TIME

November 19, 2024

View Job Description

Cadence Education

Seasonal Teacher

Alpharetta

PART TIME

November 19, 2024

View Job Description

State of Colorado Job Opportunities

Data and Technology Governance Manager

Denver

FULL TIME

November 19, 2024

View Job Description

PowerSchool Group LLC

Senior Account Manager, Strategic Sales TEXAS

FULL TIME

November 19, 2024

View Job Description

Cadence Education

Preschool Lead Teacher

North Aurora

FULL TIME

November 19, 2024

View Job Description

University of Missouri Health Care

NURSE TECH FULL-TIME NIGHTS - FLOAT POOL

Columbia

FULL TIME

November 19, 2024

View Job Description

Hawthorne Foods

Production Associate

Hudson

FULL TIME

August 19, 2024

View Job Description

Tungsten Parts Wyoming

Production Operator

District Manager - MD/DE/PA District

Towson

FULL TIME

October 16, 2024

View Job Description

View More Jobs by Sephora

New Job Alerts

Kampgrounds Of America

YEL - MAINTENANCE ENGINEER

West Yellowstone

November 19, 2024

View Job Description

Senior Account Manager, Strategic Sales TEXAS

FULL TIME

November 19, 2024

View Job Description

Cadence Education

Preschool Lead Teacher

North Aurora

FULL TIME

November 19, 2024

View Job Description

University of Missouri Health Care

NURSE TECH FULL-TIME NIGHTS - FLOAT POOL

Columbia

FULL TIME

November 19, 2024

View Job Description

Atlas Copco Compressors LLC

Industrial Equipment Sales Representative

Richmond

November 19, 2024

View Job Description