Apply for Front Desk Coordinator PRN Role at MedQuest Associates LLC

United States Job Openings

MedQuest Associates LLC

Front Desk Coordinator PRN

Charlotte

PART TIME

November 14, 2024

Overview:

Are you looking to make a difference in healthcare? Look no further!

Med Quest Associates, a trusted partner of Novant Health Systems, is seeking dynamic individuals to join our innovative team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development through our internal multi-modality training program, and we want you.

Primary Facility: Novant Health Imaging University
Location: 8401 Medical Plaza Drive Suite 110 Charlotte, NC 28262

Additional Facilites: NH Imaging Huntersville and NH Health Mooresville
Position Type: PRN
Work Schedule Details: Weekend availability is essential; while this role will be primarily to serve our University location, we are seeking candidates who can also occasionally work in Huntersville and Mooresville.

Responsibilities:

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.

Qualifications:

Education:

High School Diploma or equivalent

Prior Experience:

0 - 2+ years of experience working in a customer support role or hospitality field

Special Qualifications:

Strong customer service background and focus
Professional written and verbal communication skills
Working knowledge and ability to perform accurately and efficiently on computer
Demonstrated ability to multi-task
Ability to work in a fast-paced environment

Preferred Skills/Experience:

Experience working in a physician practice or other type of medical services office
Knowledge of medical terminology
Prior patient collections experience in a medical setting
Medical records experience
Bachelor’s Degree

Company Message:

About Med Quest Associates

Founded in 1996, Med Quest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, x-ray, and positron emission tomography (PET) scans, Med Quest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.

Patients, referring physicians, and healthcare systems count on Med Quest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.

We regret to inform you that this job opportunity is no longer available as it has expired

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