Apply for Front Desk Customer Service Representative Role at Club Pilates Valrico

United States Job Openings

Club Pilates Valrico

Front Desk Customer Service Representative

Valrico

PART TIME

November 7, 2024

POSITION: The Front Desk Customer Service Representative is to assist the General Manager with customer service, new membership sales and administration in maintaining and growing studio operations. The Customer Service Representative also assists with retaining current members. Pilates fitness knowledge or background is not required.
RESPONSIBILITIES:

Execute sales process of lead generation, follow up, and close
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Maintain acceptable level of personal sales production (inside sales)
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Assumes responsibility for developing selling skills
Create social media content through pictures, videos, etc for social media
Post and engage with members as part of our social media marketing platform

REQUIREMENTS:

Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional travel may be required.

COMPANY OVERVIEW:
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.
Club Pilates is currently established in 36 states and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visitwww.clubpilates.com
Work Remotely

Job Type: Part-time
Shift:

Day shift

Ability to Commute:

Valrico, FL (Preferred)

Work Location: In person

We regret to inform you that this job opportunity is no longer available as it has expired

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