KOA, INC. DEI STATEMENT

At KOA, we believe the outdoors is fun and for everyone. We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect. We strive to:

• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and advance our understanding about DEI
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation

Pigeon Forge/Gatlinburg KOA is located on the Little Pigeon River in the heart of Pigeon Forge at the foothills of Great Smoky Mountains National Park. We are less than a mile from The Ripken Experience, Le Conte Center, The Island, Dollywood theme park and Dollywood Splash Country. Downtown Gatlinburg is only 5 miles away, where you can explore unique shops and restaurants. Great Smoky Mountains National Park offers hiking, fishing, biking and beautiful scenic drives.

ABOUT KAMPGROUNDS OF AMERICA, INC.
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative.

KOA, INC. DEI STATEMENT

At KOA, we believe the outdoors is fun and for everyone. We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect. We strive to:

• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and advance our understanding about DEI
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation

The owned and operated assets of KOA (OAK) is a division of KOA, Inc.’s overall operations and is rooted in the mission and values of KOA. The current OAK portfolio consists properties in the United States and in Canada.

REPORTS TO
Groundskeeper Lead, Property Engineer, Assistant General Manager, or General Manager

POSITION SUMMARY
The Groundskeeper is responsible for maintaining a visually appealing and functional outdoor space for campground guests to enjoy. Their job is to perform a variety of tasks like mowing grass, raking leaves, pruning trees and shrubs, trash pickup and removal, watering plants, removing weeds, cleaning benches and other structures, and applying pest control methods to plant life. Proper maintenance of the lawn and maintenance equipment is essential. They will commonly work with a team to pull weeds, deadhead flowers, and perform more labor-intensive tasks like painting buildings and equipment, repairing fountains, chopping tree branches, and moving debris in a wheelbarrow. A Groundskeeper is someone who has a passion for working outside, regardless of the weather. They have a detailed understanding of which plants work best for their climate and plant flowers and other greenery in accordance with the seasons. They will need to haul heavy bags of soil or fertilizer and operate lawnmowers, leaf blowers and chain saws, in a safe and efficient manner.

SPECIFIC DUTIES

• Daily lawncare to include; mowing, weeding, raking, trimming, watering, and seeding of lawns and shrubbery.
• Follow all safety guidelines for the operation of equipment and chemicals.
• Operating and maintaining garden and landscaping equipment, trucks, golf carts, and power tools.
• Operating and maintaining hand tools, such as loppers, saws, and shovels efficiently.
• Utilizing insecticides, fertilizers, and chemical sprays to treat diseases.
• Keeping grounds free from trash, litter, and debris, and emptying trash receptacles.
• Conducting irrigation audits and performing basic irrigation repairs.
• Removing snow by using a shovel or snow blower.
• Changes light bulbs, paints walls, woodwork, furniture, and equipment.
• Makes minor carpentry, plumbing, and electrical repairs.
• Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
• Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
• Maintain property by following the quality assurance manual.
• Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.

Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EXPECTED RESULTS

• Visually appealing and well-maintained grounds that are free of trash and debris.
• Projects are completed properly, safely and timely.
• Use of safe work practices for a secure work environment for staff and campground guests.

JOB QUALIFICATIONS

• Knowledge of gardening techniques
• Familiarity with sprinkler systems and other landscaping equipment
• Understanding of fertilizer, pesticide, and gasoline dispensing
• Ability to work nights, weekends, and holidays
• Capable of working independently and as part of a team

PHYSICAL REQUIREMENTS

• Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
• Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance.
• Must be able to operate various loud and vibrating maintenance tools and equipment
• Ability to stand for long periods of time.
• Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
• Able to work inside and outdoors and in various climates

Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.